Director of Sales Operations
Job Description
The Wise Seeker is the leading HR technology company in unbiased talent evaluation.
With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.
We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
Position: Director of Sales Operations
Location: Athens, Greece
Employment type: Full-time
Remuneration: Base salary + bonuses.
Duties And Responsibilities
- Ensure that the site in Athens and the supported lines of business deliver on KPIs and critical operational expectations
- Be responsible for achieving results and operational goals across multiple lines of business
- Facilitate the resolution of process and operational issues through cross-functional partnerships
- Manage highly escalated issues requiring communication at all levels of leadership
- Drive continuous improvement by optimizing efficiencies
- Build capability by developing a strategy to support the design, customization, and delivery of leadership development programs
- Partner with corporate resources to align global leadership strategies and technology solutions
- Provide leadership and development to the leadership development team, including hiring, performance management, and terminations of team members
- Drive the optimization of learning technology tools
- Manage the utilization of technology to link leadership learning initiatives to performance
- Partner with executive leadership to identify performance needs, develop and implement strategies and tactics
- Identify solutions and initiatives to improve organizational effectiveness
- Work effectively with consultants, vendors, and professional resources to enhance organizational capability.
Requirements
- Experience in working within SaaS/B2B Sales – BPO at senior management level (5-10 years)
- Near-native level of written and spoken English language
- Experienced presenter/facilitator familiar with principles of adult learning
- Knowledge and sensitivity to diversity issues in training
- Ability to effectively deal with conflict and highly sensitive situations
- Strong consulting and influencing skills
- Excellent interpersonal and communication skills, both written and verbal
- Strong organizational skills and attention to detail
- User knowledge of database systems
- Ability to analyze results of behavioral assessment tools
- Possess contract negotiation capabilities to help build potential partnerships
- Able to bring staff and key influences together to work in harmony.
Benefits
- Performance equity, variable incentive bonus plan, tuition reimbursement
- Global career mobility, employee recognition programs, professional development
- State-of-the-art technology that allows for seamless global connectivity
- Opportunities for flexible schedules
- Rich wellness program and health incentives.