Temp, CRM Analytics Coordinator

Job Title: Temp, CRM Analytics Coordinator

Job Purpose

CRM Analytics Temp will support with the day-to-day reporting and data support for the CRM department.

Tasks And Responsibilities

KPIs, REPORTS, & LIST

• Help manage and run reoccurring zone level client reports (weekly, monthly)
• Collaborate with internal partners for additional reporting and list needs
• Create ad Hoc reporting decks and insight by using internal data platforms

DATABASE HYGIENE

• Assist on CRM databases hygiene and report maintenance
• Manage client reallocation project on a bi-weekly basis by using CRM tools
• Spot check direct mail client lists for duplicate profiles, fraud, etc.

DIRECT MAIL

• Assist with the direct mail processes including list pulls from the SFTP, overall organization, recap decks, and creating external relationships with essential vendors

Job responsibilities

Skills

• Strong analytical skills – ability to shift through very large datasets (have a high comfort level with client data)
• Strong project management and organization skills with ability to follow-through and prioritize (able to manage multiple projects simultaneously and meet deadlines)
• Excellent organizational skills with attention to detail
• Outstanding communication skills, verbal and written (strong interpersonal skills)
• Ability to make autonomous decisions in a timely manner

Requirements

• 2-3 years minimum experience in related CRM/analytical role
• Strong communications skills both verbal and written
• Strong analytic skills and desire to work with data sets/figures
• Background in luxury retail is preferred
• Proactive follow-through practices
• Strong time management skills and prioritization with the ability to work under specific timelines and fast-paced environments
• Must possess strong organizational skills and attention to accuracy
• Proficient analytical capabilities, must be able to learn new applications quickly
• Strong knowledge of all Microsoft Office programs (Excel is a must, PowerPoint, Outlook)
• Knowledge in Salesforce a plus

Additional information

The appointed candidate will be offered a salary within the range of $70,000-$76,000 annually, plus potential eligibility to participate in the Company’s medical benefits plan, commuter benefits, and 401k plans with employer contributions.

Additional Information

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. Christian Dior Couture, the Houst of Dreams, is recognized for its French heritage and vibrant culture sublimating its unique Savoir-faire and Creativity through empowering “metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes.

Christian Dior Couture is part of the LVMH Group, where People Make the Difference. We value, celebrate, and welcome each unique talent and strive to create an inclusive environment providing all employees a sense of purpose. Beyond your role, we recognize the importance and passion of creating communities with shared values that enrich and impact beyond our organization. As an employee, you will have an opportunity to engage in our employee-led communities such as Sustainability, Diversity, Equity and Inclusion, and Corporate Social Responsibility.

Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.