Job Description
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency—people power progress. We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
Job description:
The Pricing Analyst II works closely with the sales organization to generate pricing quotes, on behalf of sales reps according to the stated RFP and SLA for response time and accuracy, utilizing internal sales systems to assist with the sales process.
This role also involves supporting the creation of complex and/or large renewal quotes, identifying and sharing opportunities to improve quoting system functionality, supporting the Support Desk, as needed, by cross-training on systems and products and participating in training to stay current on existing products, learn upcoming products and mentoring team members on latest changes to the product configurations and on interactions with sales teams.
Essential Skills
- 5-8 years of professional experience.
- Measure & monitor all quoting activities, and provide direction to the pre-sales support teams
- Ability to have a Data-driven, analytical approach to problem solving/other initiatives
- Partner with global enterprise teams as needed, cross-training on systems and products.
- Deep knowledge of Pre Sales, Ordering, and Quoting
- Hands on experience of Salesforce or similar CRM’s
- SME level experience on MS Office – Word, Excel, PowerPoint
- Ability to prioritize multiple projects in a dynamic and fast paced environment.
- Self-motivated, pro-active, and results-oriented professional.
- Essential to have collaborative, adaptable, written, and verbal communication skills.
- Worked on pricing/quoting of Telecom products
- Support creation of complex and/or large renewal or MAC quotes, and able to resolve order related issues.
- Identify opportunities and develop strategies for improving the effectiveness of processes, systems, reports, estimations and automation possibilities.
- Running Analytics – Deals supported, Success Rates, Time Savings, Cost Savings
- Partner with other team members to manage the delivery of automation projects including testing, documentation, peer review, sign off and training
- Participate in the regular review and prioritization of Automation projects.
- Very strong problem solving and analytical skills.
- Mentor and provide work guidance to team.
- Rotational Shifts and USA working days coverage involved
Education: B.Tech (ECE or other streams), Any Masters and MBAs have an edge