Job Description

About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone’s experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services.

About the role The Cyber Operations Branch is establishing a Cyber Services Team that will provide centralised cyber services across the Whole of Victorian Government (WoVG).

This role will require the successful candidate to implement service delivery of the branch’s cyber security products and services.

These include vulnerability scanning, attack surface management, secure email gateway service, plus other emerging cyber security risk mitigations.

These services will be provided at scale across WoVG IT environments.

The role requires close collaboration with developers in the branch’s SOAR Integration Team and multiple WoVG stakeholders to ensure the operational delivery and maintenance of the products and services in the branch’s service catalogue.

Key Accountabilities

  • Assist in the coordination and synchronisation of multiple cyber services within delivery expectations and timelines as outline in the branch’s service catalogue. Collaborate closely with Victorian Public Sector entities to ensure baseline services are being provided as needed.
  • Maintain accurate service delivery documentation, including monthly vulnerability reports, delivery metrics and any other action items as required by the Cyber Services Manager.
  • Monitor and track customer risk mitigation implementation.
  • Facilitate communication and collaboration among project team members, stakeholders, vendors, and cross-functional teams to ensure clarity of objectives and effective resolution of issues.
  • Collaborate closely with the SOAR Integration Team as required, to enable continuous operational delivery, maintenance and iterative development of the branch’s products and services.
  • Other duties as required to support the delivery of Cyber Services to the Whole of Victorian Government.

To be considered for the role, you must be able to demonstrate competence in the following key selection criteria:

  • Experience providing centralised cyber services to a large number of stakeholders.
  • Strong critical analysis skills, high attention to detail and excellent writing ability with the capacity to produce concise correspondence and reports, focussing on trend analysis from data captured monthly.
  • Highly developed interpersonal and negotiation skills with the ability to establish and maintain effective working relationships.
  • Experience managing internal and external stakeholder relationships with the ability to work with all levels of the organisation clearly and confidently.
  • The capacity to quickly learn and adapt to new technical software and demonstrated experience providing advice on cyber security practices and tools, or the ability to quickly acquire such knowledge.

Mandatory requirements

  • The ability to obtain a NEGATIVE VETTING 1 security clearance within 12 months of commencing employment.

For Specific Responsibilities Please Review The Attached Position Description.

This position is only open to applicants with relevant rights to work in Australia.

How To Apply

Apply before the advertised closing date 11:59pm on 13th January 2025. All applications should include:

  • a resume; and
  • a cover letter which addresses the key selection criteria (within three pages)

In accordance with the Jobs and Skills Exchange Policy, only Victorian Public Service employees or those with extended access to the Jobs and Skills Exchange are eligible to apply for this position. Employees on labour hire contracts, such as agency staff and contractors, are not eligible to apply for this position.

Other Relevant Information

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department’s obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.

Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.