Remote Logistics Coordinator – Client | WFH

We are a premier provider of cutting-edge supply chain solutions, currently seeking a dedicated and client-focused individual to become a pivotal member of our esteemed team as a Client Logistics Coordinator.

Key Responsibilities

• Develop expertise in the logistics sector, gaining comprehensive knowledge of various transportation methods such as Less than Truckload (LTL), Truckload, and Intermodal.
• Deliver outstanding customer support by cultivating and sustaining positive relationships with our clientele.
• Manage the daily functions for key customer accounts, which includes load planning, shipment tracking, and efficient issue resolution.
• Enhance logistics processes by identifying and implementing strategies that improve operational efficiency and customer satisfaction.
• Collaborate with various internal teams, including Account Managers and Freight Audit & Pay departments, to ensure the smooth execution of operations.
• Commit to lifelong learning and professional growth by embracing new challenges and expanding your understanding of the logistics industry and our internal platforms.

Required Skills

• A minimum of 1 year of experience in customer service or a related domain.
• Exceptional written and verbal communication abilities, essential for establishing rapport with customers.
• Strong organizational and time management skills, with the capacity to manage multiple tasks and meet deadlines efficiently.
• Proven problem-solving capabilities, enabling the quick and effective resolution of customer issues.
• A keen attention to detail, ensuring accuracy in all facets of your responsibilities.
• Proficiency in Microsoft Office Suite, particularly in Excel, Word, and PowerPoint.

Qualifications

• High school diploma or equivalent; relevant certifications in logistics or supply chain management are preferred.
• Experience in customer service or a logistics-related field is essential, with at least 1 year of relevant experience.

Career Growth Opportunities

• This role presents a unique opportunity to gain invaluable industry experience, developing key skills in customer service, operations, and logistics management.
• Explore possibilities for professional development and career advancement within our organization, fostering your growth in a supportive environment.

Company Culture And Values

• Our organization promotes a dynamic and collaborative work atmosphere, where teamwork and seamless operations are highly valued.

Compensation And Benefits

• We offer a competitive salary along with a comprehensive benefits package, including medical, dental, and vision insurance, along with a 401(k) plan, ensuring your health and wellbeing.

Employment Type: Full-Time