Job Description
Start the year with a new job and working from home!
Complete the recruitment process and sign your contract this year to start your remote position in January 🎉
Are you someone who’s passionate about making a difference and ready to dive into a full-time gig where you can really shine? Elevate Teams is on the lookout for awesome individuals who are all in and eager to help us rock the world of insurance!
Heads Up! We’ll never ask you for money during the application process. If you see any sketchy ads pretending to be us, please let LinkedIn know. Thanks for keeping things legit!
Why Elevate Teams?
At Elevate Teams, it’s all about the vibe we create together. We think of ourselves as a tight-knit squad rather than just employees. Our focus is on you—our future teammate—and our amazing clients.
Check us out at: Elevate Teams Website
What We’re Looking For:
We’re after folks who are:
- Go-Getters: Hard-working and full of initiative
- Communicators Extraordinaire: Clear and strong in all interactions
- Detail Devils: Meticulous and organized
- Follow-The-Rules Types: Great at following directions and processes
- Punctual Peers: Excellent time managers
- Tech Wizards: Quick to learn new tech tools
- Critical Thinkers: Sharp problem-solvers
- Dependable Darlings: Consistent and reliable
As an Elevate Teammate, it’s an absolute must that you share our core values:
- Be Great – Always exceed expectations
- Good Vibes – Bring positive energy
- Curious – Seek solutions
- Hustle – Act fast, think smart
- Poised – Thrive under pressure
- Defender – Always have each other’s backs
The Nitty-Gritty Requirements:
- Language Skills: Fluent in English (C1/C2) and Spanish and/or Portuguese
- Experience: At least 2 years in back-office or customer service roles
- Availability: Full-time, Monday to Friday, 9 AM – 6 PM US time zones (PST, MST, CST, EST)
- Tech Setup: Proficient with MS Office Suite, comfortable with customer service, and have a quiet home office with the right equipment:
- Internet speed of at least 30 MBPS download & 5 MBPS upload
- A laptop/desktop with 8GB RAM, Intel Core i5 8th Generation/AMD Ryzen 3 or above, and 50GB of free hard drive space (no computers older than 5 years)
- Bonus Points: If you’ve got experience in accounting, finance, insurance services, or as an admin/executive assistant, we want to hear from you!
What You’ll Do:
- Update customer info in our clients’ management systems
- Answer emails and phone calls (using a VoIP account)
- Handle tasks like issuing binders and policies, proofreading documents, and more
- Work on maintaining files and managing renewals and cancellations
What’s in It for You?
- Global Experience: Work with international companies and perfect your English
- Work from Home: No commuting—just pure productivity from your own space
- Paid Training: Learn about the insurance industry and get hands-on experience
- Stability: Long-term, stable roles with great work/life balance (9 to 5)
- Competitive Pay: Hourly rate of $4/hr, with pay increases after a year
- Awesome Benefits: PTO, gym/wellness allowance, birthday/anniversary bonuses, and a medical stipend after a year
Ready to Elevate?
If this sounds like your kind of gig and you’re excited to join a dynamic team, hit us up and apply. We can’t wait to meet you!
** Only resumes in English will be considered
**We look for people who feel comfortable doing customer service tasks.
** Applicants must be based in Latin America.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.