Customer Service Representative
Job Description
About Flex Living:
Flex Living is on a mission to transform the rental sector globally. We believe that renting a home should be as easy as buying an item from Amazon. Giving tenants the option to easily rent anywhere in the world and giving landlords simple, hassle-free property management without excessive management fees. We are building a small and dynamic team of A-Players, who are committed to growth and ready to scale Flex Living to a global powerhouse in its sector. We believe in rewarding ambition and promoting from within.
About The Role:
We are seeking a dedicated individual to join our PropTech team in a fully remote, entry-level role. This is an exciting chance to launch your career in the fast-evolving PropTech sector. You’ll gain invaluable experience and insight into building a high-growth company from the ground up. By working closely with the founders, you’ll have numerous opportunities for growth and development.
Key Responsibilities:
- Provide property quotes to prospective and existing clients
- Assist clients with the check-in and check-out processes
- Deliver maintenance support
- Address and resolve customer complaints
Ideal Candidate
Requirements:
- Fluent or native proficiency in English (written and spoken) – With a preference for an extra language.
Attributes:
- Excellent verbal and written communication abilities
- Strong work ethic with a positive outlook
- Collaborative team player
- Passionate about delivering outstanding service
- Innovative problem-solving skills
- Capable of working both independently and within a team