Tele Collection Executive
Job Description
Communication Skills, Negotiation Skills, Problem Solving, Customer Service, Persistence, Time Management, Emotional Intelligence, Attention to Detail,
Tele Debt Management Executive-1
About Us
Navi is one of the fastest-growing financial services companies in India providing Personal &
Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi’s mission is to deliver digital-first
financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML
capabilities, technology, and product expertise, Navi is dedicated to building delightful
customer experiences.
Founders: Sachin Bansal & Ankit Agarwal
What makes you a good executive at Navi?
Ability to learn
Being disciplined
Communicating well
How would your role at Navi Look Like?
Calling the customer to remind the due date of the installment.
Reminder calls to delinquent customers who failed to make the EMI payment.
Explain the consequences to customers of not paying on time.
What are some of the good to have skills for this role?
Fresh graduates or maximum 1 year of experience in telesales, sales, customer
Experience
Decent communication skills both written & verbal.
Should have basic knowledge of the internet and other search engine usage.
Good observation skills and presentable.