General Manager – Singapore (all genders)

Helpling Singapore is the No.1 on-demand app for Home Cleaning and Elderly Care services in Singapore. Known for delivering high-quality services at affordable rates, Helpling Singapore is widely regarded as the category leader in the market. We serve over 15,000 households a month and have teams spread across Singapore, Malaysia, Philippines and Myanmar.

As a General Manager at Helpling Singapore (all genders), you will play a pivotal role in shaping the growth and success of our Clean or Care category. You will provide strategic leadership, oversee the entire category P&L, and drive initiatives to grow revenue and local EBITDA.

The ideal candidate should have a proven track record of P&L management, operations management and team leadership in Tier-1 consumer tech companies.

About your tasks:

Leadership

• Define and communicate the category vision and mission, aligning with the company’s overall goals.
• Build, lead, and coach a high-performing team to achieve the KPI targets.
• Ensure clear communication of category strategy and action plans to all stakeholders.
• Engage with local regulatory and political stakeholders within the home services ecosystem.
• Foster strategic partnerships and business opportunities to accelerate category growth.

Strategy and Planning:

• Manage the entire category P&L, taking ultimate responsibility for financial performance of the category.
• Develop and execute the category growth strategy to achieve revenue and EBITDA targets (+50% yoy growth respectively).
• Define category positioning, target audience, and ideal customer and partner experience.

Execution:

• Work with the local marketing team to drive new customer acquisition
• Define the team structure required to achieve category growth targets.
• Develop targets, processes, and operating cadences for improvements in customer happiness and partner success
• Collaborate with the Tech and Product teams to address platform and internal workflow needs.

What You Need To Succeed

• >3 years of experience in P&L management, operations management and team leadership in a Tier-1 consumer tech company.
• Strong analytical and business acumen, with a track record of getting things done. Action-biased with the capability to prioritize effectively and efficiently.
• Strong work ethic with excellent communication and interpersonal skills.
• Demonstrated experience in building and managing high-performing teams in a cross-cultural environment.
• Business proficiency in English.
• Ability to work independently while maintaining strong relations with other offices.

APPLY NOW

This is a highly strategic role that will give top candidates the chance to directly impact the success of the company and to secure our market-leading position.

Does that sound like you? Then apply now and send us your application documents including your possible start date and salary expectations.

We look forward to getting to know you!