Entry Level Customer Service Assistant
Job Description
Department: Singnala
Location: Las Vegas, NV
Compensation: $18.00 – $28.00 / hour
Description
Entry Level Customer Service Assistant Job Description
Location: Las Vegas, NV
Overview:
Singnala We are excited to announce an opening for an Entry Level Customer Service Assistant to join our dynamic team. This entry-level position offers an excellent opportunity for individuals seeking to kick-start their careers in customer service. As a Customer Service Assistant, you will be the first point of contact for our customers, helping to enhance their experience with our company.
Key Responsibilities
- Assist customers with inquiries via phone, email, and live chat.
- Provide detailed information about products and services.
- Resolve customer complaints in a professional manner.
- Process customer orders and returns efficiently.
- Document customer interactions in the company’s database.
- Collaborate with team members to improve service delivery.
Skills, Knowledge and Expertise
- High school diploma or equivalent degree.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Basic computer skills and familiarity with customer service software.
- Enthusiastic and positive attitude toward customer service.
- Ability to work well in a team-oriented environment.
Benefits
Benefits:
- Competitive salary: $18.00 – $28.00 hourly (based on experience).
- Comprehensive health, dental, and vision insurance.
- Paid time off, including vacation, sick leave, and holidays.
- 401(k) retirement plan with company matching.
- Professional development and growth opportunities.