Job Description

osition: Unit Head Process Improvement

Reports to: Head System Process and Analytics

Department: System Process and Analytics

Job Grade: AVP 1

Location: Islamabad Onsite

Objective:

We are seeking experienced UH Process Improvement to lead our efforts in identifying, analyzing, and implementing process enhancements across our organization. The ideal candidate will have a strong background in process improvement methodologies, a record of accomplishment of driving efficiency gains, and the ability to lead cross-functional teams towards operational excellence.

Key Responsibilities:

  • Lead the process improvement initiatives by identifying opportunities, conducting assessments, and developing improvement plans.
  • Collaborate with stakeholders at all levels to understand current processes, gather requirements, and define improvement goals.
  • Utilize Lean Six Sigma or other relevant methodologies to analyze processes, identify root causes of inefficiencies, and d8evelop solutions.
  • Facilitate workshops and brainstorming sessions to generate ideas and gain buy- in for process improvements.
  • Design and implement new processes or modifications to existing processes, ensuring alignment with organizational objectives and industry best practices.
  • Establish metrics and key performance indicators (KPIs) to monitor process performance and measure the impact of improvements.
  • Provide guidance and coaching to project teams and stakeholders on process improvement principles and practices.
  • Drive change management efforts to ensure successful adoption and sustainability of process improvements.
  • Prepare and present progress reports, project updates, and recommendations to senior management.

Skills and Qualifications:

  • Degree in Business Administration, Operations Management, Information technology or a related field; Masters degree preferred.
  • Proven experience 6 years in process improvement, business analysis, or project management roles
  • Strong understanding of lean methodologies, Six Sigma principles, and other process improvement frameworks.
  • Demonstrated experience leading cross-functional teams and driving organizational change.
  • Excellent analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
  • Exceptional communication and interpersonal skills with the ability to influence stakeholders at all levels of the organization.
  • Project management certification (e.g., PMP, Lean Six Sigma certification) is a plus.
  • Proficiency in process mapping and improvement tools/software (e.g., Visio, Minitab, Lean Six Sigma software)

Benefits:

  • Mobile Allowance
  • Provident Fund
  • Gratuity (3 year of service as permanent employee)
  • Health insurance
  • Life insurance
  • OPT (One Basic Salary) Base is 60 % of Gross Salary.
  • LFA (One Basic)
  • Maternity Leaves
  • Pay on Death 5 Years Basic Salary.

Job Details

Industry: Banking

Job Shift: First Shift (Day)

Timings: 9 AM to 6 PM

Job Type: Full Time Permanent

Job Location: Islamabad, Pakistan Onsite

Gender: No Preference

Age: 40 Years Max

Minimum Education: Bachelors

Career Level: Mid-Senior level

Minimum Experience: 6 Years