Dispatch Supervisor

Company Overview

Buildout Retail Pvt Ltd is a leading sneaker care company within the E-Commerce industry, dedicated to providing high-quality products for young and fashion-conscious audiences. Our mission is to offer innovative solutions that ensure sneakers remain fresh and stylish. Headquartered in North Delhi, Buildout Retail Pvt Ltd is proud of its commitment to excellence and creative approaches. With a dynamic team, we aim to support sneaker enthusiasts worldwide.

Job Overview

We are seeking a Dispatch Supervisor to join our team in Sonipat. This is a full-time, entry-level position suitable for candidates with 0 to 1 year of work experience. The role involves managing shipping and logistics operations efficiently to maintain the flow of our high-quality sneaker care products. It presents a great opportunity for freshers eager to contribute to a growing company.

Qualifications And Skills

• Proficiency in Excel, including the ability to use advanced functions like V Lookups and Pivot Tables for analyzing data effectively.
• Strong organizational skills with attention to detail to handle multiple shipping orders and maintain records accurately.
• Excellent communication skills for coordinating with different departments and delivering clear instructions to the logistics team.
• Ability to thrive in a fast-paced, dynamic work environment, demonstrating problem-solving skills and adaptability.
• Basic understanding of supply chain and logistics management to supervise the dispatch process seamlessly.
• Customer service skills to address and resolve any issue related to dispatch, ensuring customer satisfaction.
• Ability to work effectively both independently and as part of a team, contributing positively to group tasks and discussions.
• Quick learning capability to adapt to company-specific software and processes used in logistics and dispatch operations.

Roles And Responsibilities

• Oversee the daily dispatch activities, ensuring timely and accurate delivery of products to customers.
• Coordinate with the inventory team to ensure stock levels are maintained to meet dispatch demands without delays.
• Collaborate with transportation partners to arrange efficient delivery routes and schedules.
• Monitor and manage dispatch logs, tracking deliveries and updating system records as necessary.
• Address and resolve any logistical challenges that may arise during the dispatch process.
• Implement and uphold safety and quality standards in all dispatch operations.
• Support continuous improvement initiatives to enhance the efficiency and effectiveness of dispatch tasks.
• Contribute insights to enhance customer satisfaction and process betterment within dispatch operations.