Technical Support Engineer

Job Description

Desktop Support Engineer

In the desktop support engineer role, you will work with a variety of users and display a friendly attitude in providing support. A key element in this role is having in-depth knowledge of computer systems . Success in this role is demonstrated by providing clear technical support and swiftly resolving desktop issues.

Job Responsibilities And Duties

• Responds to client inquiries
• Provides technical support to users
• Troubleshoots hardware and software issues
• Provides instructions or directly sets up desktop hardware
• Assists with installation of computer software and operating system updates

Desktop Support Engineer Job Requirements

• Bachelors degree in Computer Science or similar
• Prior experience in desktop support or related field minimum 6 months
• In-depth knowledge of desktop hardware and software systems
• Proficient in computer operating systems such as Mac, Linux, and Windows
• Exceptional time-management and multitasking abilities
• Strong problem-solving and interpersonal skills