Business Development Specialist

Responsibilities

Sales:

Consultative selling by pitching product to customers both in offline event and via telesales

Building a long-term relationship with customers

Ability to think on the feet and understand the customer pulse and pitch accordingly

Ability to take rejections and not let it affect the pitch to the next customer

Resourceful: Always thinking of ways to get new leads, try different approaches to pitching, and adding value to the firm in various ways apart from just the core responsibility

Not taking no for an answer – persistent with the customers while being pleasant and respectful; ability to engage and persuade

Diligent in follow ups with the customer; taking ownership of every single lead and taking it to closure

Understand customer concerns and relay it back to the product team to improve the product & application process

Collections: Handle payment delays from customers through dialogue and persuasion

Requirements

Passionate about talking to and understanding customer needs

Fluent communication in English

Passionate about personal growth and making a difference

Benefits

Compensation: Negotiable based on candidate profile (fixed + incentives)

Opportunity to be part of the early-stage fintech startup and make an impact

High performers in this role will be given additional exposure

What are we looking for?

Self-starter with a high sense of ownership Comfortable to work with minimal supervision

Hungry to learn and grow Passion to learn & be a better version of oneself; motivated to succeed

Bias for action Have the temperament to experiment and execute in uncertainty

Hustler Ability to generate resources to solve a problem

Intellectual honesty Always seeking and presenting truth irrespective of personal POV or beliefs

Mission-oriented Deeply care about delivering value and making an impact on customers lives

Key Details

Role: Customer Success Specialist

Location: Ahmedabad

Compensation: Negotiable based on candidate profile (structured as Fixed + Incentive)

Date of Joining: ASAP

About Jodo: Jodo (www.jodo.in) is a mission-oriented high-growth fintech startup building payment & lending products to simplify education payments. Jodos suite of products make education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a trusted partner to parents in fulfilling their aspirations for their kids education.

Jodo is backed by marquee VC investors Tiger Global, Elevation Capital and Matrix Partners to realize this mission. Jodo is started by three co-founders who have a pedigreed education (IIT/IIM) and professional background (Nomura, Goldman Sachs, Morgan Stanley, Barclays, Matrix Partners).