Customer Service Executive

Education

• Bachelor degree in any discipline

Experience

• 1 to 2 years
• The applicants should have experience in the following business area(s): Call Center

Additional Requirements

• Age 22 to 37 years
• Should be sincere, polite, dynamic, hard working & willing to work under pressure.

Responsibilities & Context

• Location: Narayangonj & Savar
• Job Timing: 11 : 30 am to 9: 00 pm
• Receive phone calls, respond to clients in social media and keep track of all orders, maintain sales and client database.
• Handle customers’ query, must be capable to manage customers’ requirements, complains over phone.
• Gather product knowledge to deliver proper information to customers.
• Communication with courier service providers and maintain delivery records.
• Support to organize product record, manage vendors and suppliers with proper record keeping.
• Must be well mannered to maintain excellent communication with all customers.
• Able to work under pressure.
• Overall support the team for increasing sales.
• Any other relevant works as assigned by the authority.

Required Skills & Expertise

Compensation & Other Benefits

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

Workplace

Work at office

Employment Status

Full-time

Gender

Both males and females

Job Location

Narayanganj, Dhaka (Savar)

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