Behavioral Health Urgent Care Lead Clinician

Description

About Carolina Outreach

Carolina Outreach is a trusted leader in providing community-based behavioral health services across central and eastern North Carolina. As part of ncgCARE, we are committed to delivering evidence-based care that meets the diverse needs of children, adolescents, and adults. Our programs include outpatient therapy, psychiatric evaluations, school-based counseling, community support, and substance abuse services.

Position Overview

We are seeking a full-time Lead Clinician to provide brief individual and family crisis counseling and intervention services for clients aged four years and older in the Behavioral Health Urgent Care (BHUC) Clinic. This role combines direct clinical care with leadership responsibilities to support the daily operations of the BHUC and ensure the delivery of high-quality care.

Under the supervision of the BHUC Clinic Manager, the Lead Clinician plays a vital role in crisis intervention, care coordination, and ensuring a positive and effective clinic environment.

Location: Durham, NC

Compensation: starting at $61,770

Key Responsibilities

Clinical Services

• Provide brief therapeutic interventions, individual and family crisis counseling, and psychoeducation tailored to client needs and diagnoses.
• Develop and implement crisis plans with clients and their families, ensuring appropriate follow-up care.
• Assist clients in accessing community resources and referrals to address case management needs.
• Document all services provided, including treatment notes, goals, and plans, such as service consents, discharge summaries, and releases of information.
• Offer parent/guardian/caregiver training to promote effective behavior management strategies.

Leadership Duties

• Serve as the manager on duty in the absence of the BHUC Clinic Manager.
• Address day-to-day operational challenges within the BHUC.
• Foster a positive work environment by collaborating with staff to ensure effective service delivery.
• Provide case consultations, assist with crisis management, and act as backup for staff when needed.
• Guide and support staff with documentation, professional development, and process improvements.
• Collaborate with management to address authorization issues and optimize client flow from intake to discharge.
• Assist in hiring, training, and retaining high-quality staff members.
• Represent Carolina Outreach in community engagements, promoting open communication with community partners.

Qualifications

• Education:
• Master’s degree in Counseling, Social Work, Psychology, or a related field.
• Experience and Skills:
• Experience in crisis counseling and intervention preferred.
• Strong organizational and communication skills.
• Ability to manage staff and resolve operational challenges effectively.

Why Join Carolina Outreach?

• Comprehensive Benefits:
• Health, dental, and vision insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Company-paid basic life insurance.
• Voluntary supplemental benefits, including Accident, Critical Illness, and Short-Term Disability.
• Retirement and PTO:
• 401(k) retirement plan.
• Paid Time Off (PTO).
• Professional Growth:
• Leadership opportunities in a supportive, collaborative environment.
• Access to training and development to advance your career.

Ready to Lead and Make a Difference?

Join Carolina Outreach as a Lead Clinician in our Behavioral Health Urgent Care Clinic. Help us deliver exceptional care to clients and build a stronger, healthier community.

Apply Today to make a meaningful impact in Durham, NC!

Legal Information

ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at [email protected].

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

EEO is the Law

EEO Supplement

E-Verify

Family Medical Leave

Pay Transparency

ncgCARE and all partner affiliates maintain a drug-free workplace