Breakfast Attendant – Holiday Inn Express

Providing a delicious complimentary breakfast to our guest in the morning is paramount to creating a great hotel experience. The breakfast attendant is responsible for setting up, maintaining, and taking down the breakfast buffet. You maintain breakfast supply inventory during breakfast, after breakfast and handle ordering. We want our guests to relax and be themselves which means we need you to: be you by being natural, professional and personable in the way you are with people, get ready by taking notice and using your knowledge so that you are prepared for anything, show you care by being thoughtful in the way you welcome and connect with guests, and take action by showing initiative, taking ownership and going the extra mile.

Job Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Work in the morning hours from 5:00 AM to 11:00 AM to successfully carry out all duties.
• Cook all breakfast foods to satisfaction.
• Responsible for knowing brand standards and ensuring that the breakfast area and experience meets and exceeds brand standards.
• Must be outgoing and personable, seeking to garner guest feedback, resolve issues and make manager aware of any issues discovered.
• Interact with every guest encountered in a positive manner.
• Maintain a supplies inventory for all breakfast related items.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintains working relationships with all departments.
• Maintain a clean working environment.
• Aggressively seeks to discover and resolve guest issues quickly, efficiently and courteously.
• Maintain positive guest relations at all times.
• Wears the proper uniform at all times.
• Uphold the hotel’s commitment to genuine hospitality.
• Place orders for food and cooking supplies if necessary.
• Ensure implementation of all hotel policies and house rules.
• Attend monthly department meetings and training sessions as necessary.
• Anything that contributes to a positive culture and the success of the hotel.
• Other duties as assigned.

Requirements:

• High School Graduate or General Education Degree (GED).
• Experience in a similar position.
• Ability to work independently and efficiently.

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