Job Description
Job Summary: Effectively manages all components of events including FOH and BOH to ensure that maximum potential revenue and financial objectives as well as optimum standards of guest service are achieved.
Responsibilities
- Is responsible for building the event team and event sales, and is accountable for profit and loss.
- Performs all administrative functions.
- Is capable of performing every function of events so as to properly supervise all of those functions.
- Makes sales to create revenue for events.
- Effectively communicates with everyone, from you, to other employees, to guests, vendors, and home office representatives.
- Ensures adherence to policies and procedures, setting the standard for excellence for all events.
- Responsible for hiring and scheduling of entire event staff.
- Responsible for employee morale.
- Responsible for disciplinary action on event team members.
- Oversees training of all event staff.
- Conducts orientation on all new team members.
- Responsible for marketing/expanding the brand.
- Performs banking.
- Monitors inventory and places inventory orders.
- Monitors quality of food and maintains high standards of guest service.
- Delivers quality guest service and monitors the level of service throughout events.
- Ensures all health and sanitation standards are being met and that all health inspections are passed.
- Adheres to company standards including personal hygiene and appearance.
- Follows up with event guests to gauge their experience.
Qualifications
- Managerial experience in a high-volume restaurant.
- Possess excellent basic math skills and have the ability to operate a POS system.
- Must be able to work in a standing position for long periods of time.
- Must be able to reach, bend, stoop, and frequently lift up to 30 pounds.
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