Job Description

Position: Voice Data Entry Agent – Remote

Join our esteemed Data Enrichment team and take on a pivotal role in facilitating crucial data enhancement tasks for a prominent healthcare client. This position demands a strong dedication to producing high-quality work while actively participating in the overall quality control process.

Job Overview

As a Voice Data Entry Agent, you will engage in voice and non-voice processes to support data enrichment initiatives. Your attention to detail and commitment to excellence will be essential in ensuring the accuracy and reliability of the data.

Key Responsibilities

  • Manage both voice and non-voice processes as required, contributing to data enrichment activities.
  • Conduct inbound and outbound calls with precision and professionalism.
  • Validate information from third-party sources through online databases to guarantee accuracy.
  • Perform data entry tasks, authenticate vendor resources, check board certifications, and liaise with various state boards for updates on status.
  • Ensure that all tasks are executed with promptness and high quality.
  • Demonstrate adaptability by taking on additional responsibilities when necessary.

Required Skills

  • Proficiency in both voice and non-voice processes.
  • Excellent written and verbal communication skills.
  • Flexibility and adaptability to manage changes in processes and information.
  • Ability to work independently and contribute effectively as part of a team.
  • Competence in computer operations along with a reliable internet connection.

Qualifications

  • Previous experience in inbound or outbound call centers, inside sales, or customer service is advantageous.
  • Must be available for a full-time commitment of 40 hours per week, with immediate start availability.
  • A reliable work-from-home setup is essential.

Why This Opportunity Is Exceptional

This role offers the unique advantage of 100% remote work, allowing you to enjoy the flexibility of a home-based position. You will receive comprehensive training and resources to enable your success, placing you in control of your professional journey.

Compensation

  • Competitive hourly wage of $16 USD, reflecting your contributions and dedication.

We invite you to apply and explore the chance to make a significant impact within a supportive and dynamic work environment.

Employment Type: Full-Time