eComm Coordinator

The Ridge crafts products made to last a lifetime through with simple, functional designs ready for anything and everything. Our materials are chosen with care and a thoughtful connection to the insights of our growing community – setting our North star as we strive to improve everyday. Together we can do more with less.

Ridge started with The Ridge Wallet as a Kickstarter project in 2013 and is now in the hands and pockets of over 3 million people worldwide! We currently operate around the globe selling in the US, Canada, the UK, EU, and Australia on Shopify and through other channels such as Amazon and Wholesalers. We have also expanded and continue to expand our product catalog to include KeyCases, Bolt Action Pens, Knives, Rings, Watches and we have plenty more in the works!

We are looking for people interested in positions with tremendous growth potential, but which come with high expectations of work rate and quality of work. We are a fully remote company and utilize that to find the best talent around the world to join our team. Since we are a remote-first company, we always do our best to be accommodating to a healthy work/life balance.

The Role

What You Will Do

• Support the management of the flagship US e-commerce store, including updates to product catalogs, content, and pricing on the website. This may also include supporting the other, INTL e-commerce stores.
• Strong attention to detail is crucial.
• Own the set-up and implementation of Product Description Pages, Collection Pages, and landing pages for the US e-commerce store.
• Maintains the product standardization catalog, which includes compiling information, reviewing for accuracy, and refining accompanying processes.
• Attention to detail is a requirement and necessity.
• Develop and maintain a website calendar, which includes tracking the status of web assets by working cross-departmentally to meet the website launch deadlines.
• Own the inward communication for sitewide updates and changes.
• Implement and maintain strategies for website integrations such as upsells, cross-sells, and in-stock notifications.
• Manage the website’s “Back in Stock” and upsell/cross-sell platforms and processes.
• Manage the processes for creating website and in-store promotional codes
• Implement all website pricing updates.
• General support and maintenance of the website as needed.
• Works cross-functionally with planning, marketing, customer experience, and brand teams

Ideal Profile

Requirements

• 2+ years experience with Shopify or another e-commerce platform
• Experience using a landing page builder like Shogun or Replo is strongly preferred
• Strong proficiency in Google Sheets is required
• Proficiency in Slack for effective communication, collaboration, and team coordination including channel management, file sharing, and real-time messaging.
• Experience with task management systems like Notion or Monday is strongly preferred
• Familiarity with Loom for creating and sharing video content, including screen recordings tutorials, and presentations, to enhance communication and training within teams.
• Interest in website UX, e-commerce, SEO, and website visual merchandising required
• Possess a strong attention to detail and a passion for organization
• Team and goal-oriented mindset
• Strong interest in learning new skills and taking on challenges
• Interested in everyday carry gear and

What’s on Offer?

• Opportunity within a company with a solid track record of performance
• Flexible working options
• Opportunity to make a positive impact