Scheduling Coordinator (Work-From-Home)

If you find a rhythm in the dynamic hum of a fast-paced team and take pride in delivering exceptional care to clients, your next career opportunity awaits at our doorstep. We are on a mission to find a Scheduling Coordinator who brings a blend of professionalism, razor-sharp organizational skills, and a keen eye for details to join our team.

Are you ready to administer vital support to our operations team in areas like Scheduling, Care Coordination, Data Entry, and other mission-critical tasks? Then we can’t wait to meet you!

Open Schedules

• Monday to Friday, 8 a.m. – 5 p.m. PST
• Weekend Warrior, Friday to Sunday, 8 a.m. – 8 p.m. PST

Your Impact As a Scheduling Coordinator

• Efficiently input all scheduling details into our system
• Juggle the coordination of 400+ client appointments with corresponding caregivers
• Ensure every care shift is adequately covered
• Manage and maintain data in our client management system, including meticulous records of care plans, client and employee profiles, and payroll entries
• Directly engage with caregivers to arrange schedules while ensuring excellent service delivery to clients
• Navigate authorizations and adhere to regulations with high organization skills
• Conduct caregiver training, ensuring adherence to our protocols and standards
• Uphold our commitment to advocacy should conflicts arise, always keeping the clients’ best interests at heart
• Maintain a bright, problem-solving attitude, tackling customer and employee concerns
• Stay proactive in quality management, evaluating care delivery and documenting progress
• Embody the exemplary values of our company, answering all communications with promptness and politeness
• Brace for the unexpected, as on-call duties are part of this thrilling role!

Who We’re Looking For

• Exceptional command over English, both spoken and written
• A history of at least two years in administrative roles or service coordination
• Previous experience in staff scheduling, viewed as a significant asset
• A natural at customer service with the urge to support and care for others
• Administrative prowess, especially with Microsoft Office tools
• Typing proficiency exceeding 60 WPM
• Top-notch organizational skills, with an affinity for multitasking
• Technological agility, especially with computer-based projects
• A swift thinker, skilled in managing complex projects including staffing and scheduling
• A friendly professional with a charming demeanour and robust customer service skills

Does this sound like your calling? Apply Today!

Kick off your journey with us by hitting the ‘Apply’ button. Send us your resume and get ready to showcase your ability in coordinating care that changes lives.