Senior Account Manager

Overview

We are looking to hire a Senior Account Manager to join our Marketing & Communications team and contribute to our ongoing business expansion. This role entails overseeing key client accounts, fostering robust client partnerships, delivering integrated marketing strategies, and promoting growth across accounts with a focus on outstanding client service and satisfaction.

Key Responsibilities

• Serve as the lead point of contact for assigned client accounts, nurturing long-term relationships.
• Analyze clients' business goals and tailor marketing strategies that align with their commercial objectives.
• Recognize and pursue potential business expansions through upselling, renewals, and strategic development.
• Contribute to the creation of proposals, quotations, client presentations, briefs, and other commercial documents.
• Collaborate with creative, digital, PR, media, and production teams to ensure timely and accurate project delivery in alignment with client expectations.
• Track project milestones, deliverables, approvals, and gather client feedback throughout the project lifecycle.
• Handle client inquiries and issues professionally to maintain high client satisfaction levels.
• Monitor account performance, commercial opportunities, and project statuses, providing regular updates and suggestions.
• Seek ways to enhance account management workflows, service excellence, and interdepartmental coordination.

Qualifications and Experience

• Bachelor’s degree in Marketing, Business Administration, Communications, or related disciplines.
• At least 5 to 7 years in account management within advertising, marketing, creative, media, or agency sectors preferred.
• Proven expertise in managing client relationships, fostering account growth, negotiating, and developing business opportunities.
• Solid understanding of integrated marketing techniques, creative content development, digital campaigns, public relations, and media planning.
• Competency in preparing proposals, quotations, presentations, reports, and commercial documentation.
• Excellent project coordination and stakeholder management skills with the ability to handle multiple accounts concurrently.

Application Process

• Interested candidates should complete and submit the application form.
• Upload the latest CV through the application platform.

Location and Employment Details

This full-time position is based onsite in Doha, Qatar.