Assistant Store Manager

About the Role

Join Pandora as an Assistant Store Manager and play a pivotal role in driving sales and operational success within a vibrant retail environment. You will be instrumental in supporting the Store Manager to achieve commercial targets, lead and motivate a diverse team, and deliver outstanding customer experiences that embody the brand's values.

Key Responsibilities

• Analyze sales data, key performance indicators, and customer insights to inform strategic decisions that enhance store performance.
• Collaborate with the Store Manager to develop and implement business plans that successfully meet sales goals.
• Maintain high standards of visual merchandising in line with Pandora's brand guidelines to optimize product presentation and sales impact.
• Assist in nurturing an inclusive, engaged workforce by providing clear communication, constructive feedback, and ongoing development support.
• Lead by example as a brand ambassador on the shop floor, sharing product knowledge and promoting meaningful customer interactions using the company's signature sales approach.
• Address and resolve customer concerns with professionalism to uphold exceptional service standards.
• Support daily store operations including scheduling, stock management, cash handling, and ensuring compliance with safety and security protocols.
• Coordinate staff rosters considering business needs and seasonal fluctuations to maintain operational excellence.

Candidate Profile

• Proven track record in achieving sales targets and driving profitability in retail settings.
• Passionate about cultivating exceptional customer service and capable of leading a high-performing team to success.
• Strong organizational and multitasking skills, adaptable to fast-changing priorities.
• Positive, proactive attitude combined with enthusiasm for the Pandora brand and products.
• Demonstrates a growth mindset by welcoming feedback and striving to continually improve performance.
• Professional appearance with an affinity for high-quality, desirable retail products.

Benefits

• Competitive salary range between £25,000 and £42,600 annually.
• Monthly bonus scheme providing 10%-20% incentive based on sales achievements.
• Generous employee discount on products and a jewellery uniform allowance to express personal style.
• Access to a 'wear box' featuring select jewellery for work shifts.
• Additional discounts across retail, hospitality, and entertainment sectors via an online benefits platform.
• Comprehensive wellbeing support including financial advice, legal assistance, and health resources through Retail Trust.
• Regular social events, incentives, and gifts throughout the year.
• Structured career progression and training opportunities to facilitate personal and professional growth.

Additional Information

Work schedule and hours will be communicated upon hiring to meet store operational needs.

Pandora is an inclusive employer committed to fair recruitment practices and encourages applications without including personal identity details. Reasonable adjustments are available on request for interview processes.

About Pandora

Pandora is the world’s largest jewellery brand, renowned for its accessible luxury products crafted from high-quality, recycled metals. Operating globally through thousands of stores and points of sale, the company is headquartered in Copenhagen, Denmark, and is dedicated to sustainability, aiming to halve its greenhouse gas emissions by 2030. Pandora reported revenues of DKK 31.7 billion (EUR 4.2 billion) in 2024.