Creator/Brand Acquisition Intern (Remote)

About the Internship

This role involves serving as the primary point of communication between Crenzo and its brand clients, ensuring seamless client experiences throughout various creator-driven campaigns. Interns will coordinate efforts among clients, the Crenzo team, content creators, and the content department.

Key Responsibilities

Daily tasks include managing client interactions via WhatsApp, email, and phone calls; comprehending client needs, campaign goals, and expectations; relaying updates and timelines; addressing client inquiries promptly; scheduling and coordinating meetings; building strong client relationships; and collecting as well as communicating client feedback to internal teams.

Interns will also oversee campaign logistics such as understanding campaign briefs, facilitating creator selection and approvals, tracking timelines and content submissions, following up with creators, managing content reviews and approvals, ensuring timely campaign delivery, and escalating challenges to senior staff when necessary.

Maintaining accurate records using CRM systems and Google Sheets, updating campaign progress, preparing client and team reports, gathering campaign performance data, and assisting with post-campaign analyses are also part of the role.

Post-campaign responsibilities include client follow-up to assess satisfaction, gathering feedback, identifying opportunities for repeated collaborations, maintaining regular communication, and supporting the establishment of long-term brand relationships.

Candidate Profile and Requirements

• Excellent verbal and written communication skills in English and Hindi.
• Comfortable engaging clients through calls, emails, and messaging platforms.
• Strong organizational, follow-up, and coordination abilities with a proactive, responsible, and positive work attitude.
• Familiarity with WhatsApp, Google Sheets, and basic computer applications.
• Desirable qualifications include experience in client servicing, customer success, sales or business development, agency work, digital marketing basics, and an understanding of influencer marketing and social media platforms such as Instagram.
• Fresh graduates with relevant interest and skills are encouraged to apply.

Learning Opportunities

• Gaining practical experience in client servicing and account management.
• Exposure to influencer marketing and user-generated content campaign coordination.
• Understanding of brand communication, relationship management, and customer retention strategies.
• Insight into digital marketing trends, the creator economy, and startup operations.

Performance Evaluation Criteria

• Timeliness of client responses and follow-ups.
• Effectiveness and professionalism in campaign coordination.
• Accuracy in CRM data and campaign documentation.
• Problem-solving skills, ownership, and maintaining client satisfaction.
• Ability to meet campaign deadlines and retain clients post-campaign.

Additional Benefits

The internship offers a certificate of completion and a letter of recommendation to successful participants. Exceptional performers may be offered full-time employment opportunities within Crenzo's client services, account management, or customer success teams.

About Sankar Group

Sankar Group is a diversified business platform led by an entrepreneur with over 18 years of experience in leading e-commerce and telecom companies including eBay, Amazon, Flipkart, Airtel, and Jio. It emphasizes innovation across sectors like AI, fintech, clean energy, and real estate, focusing on building sustainable and scalable tech-based businesses that address real-world challenges.