Housekeeping Attendant

About the Role and Location

This Housekeeping Attendant position is based at the Anantara Mina Al Arab Resort in Ras Al Khaimah, UAE. Anantara Hotels & Resorts is an international luxury brand known for warm Thai-rooted hospitality and a commitment to creating memorable experiences. Since 2001, Anantara has expanded to multiple beautiful locations worldwide including pristine beaches and cultural sites.

Ras Al Khaimah offers a tranquil environment with access to beach, desert, and mountain adventures. The resort provides an exquisite overwater luxury experience in a natural eco-sanctuary setting. Employees get the chance to enjoy the scenic surroundings and participate in local activities like yachting, dune riding, and mountain climbing.

Primary Responsibilities

• Maintain guest rooms by ensuring consistent cleanliness according to hotel standard procedures.
• Uphold health and safety protocols, particularly regarding the correct use and handling of cleaning chemicals.
• Keep accurate records of linen inventory, uniforms, and other departmental supplies.
• Properly manage lost and found items, including logging and processing.
• Monitor par levels of linens, towels, and uniforms, ensuring inventory is adequate and up to date.
• Advise and implement strategies to minimize waste of materials and guest amenities.
• Maintain security vigilance within the hotel premises and promptly report incidents to management.
• Meet VIP guest requirements with special attention to detail.
• Respond to and fulfill special guest requests, especially for families traveling with children.
• Clean and maintain all housekeeping equipment used during shifts.
• Immediately report any damage or loss found in guest rooms.
• Remove room service trays and place them in designated service areas.
• Make room status reports accurately and timely.
• Report any suspicious activity such as unauthorized persons, overnight stays, or 'Do Not Disturb' violations to housekeeping management.
• Perform additional duties and special projects as assigned by supervisors.

Qualifications and Skills

• Understanding of proper cleaning methods and sanitation standards.
• Experience operating housekeeping tools including vacuum cleaners and floor polishers.
• Knowledge of cleaning chemicals and the ability to use them safely.
• Capability to make beds, clean bathrooms, replenish guest amenities, and manage laundry tasks.
• Strong attention to detail paired with good organizational abilities.
• Basic communication skills in English or the local language.
• Ability to work effectively under pressure with time constraints.
• Good physical condition with the stamina to stand, walk, bend, lift, push, and carry items throughout a work shift.
• Willingness to work shifts, inclusive of weekends and public holidays.
• Familiarity with hotel safety, hygiene, and emergency procedures.
• Dedication to maintaining high cleanliness standards and ensuring guest satisfaction.