Pride Vambe

About

Adaptable, results-oriented professional with experience in technical support, systems administration, stock control, and customer service. Skilled in troubleshooting infrastructure, optimizing workflows, and delivering high-standard client support in fast-paced environments.

Experience

• Merchandiser
  Food Lover's Market
  Apr 2024 – Present
• Customer Service Representative
  Retreats Investments t/a RT Freight
  Jan 2022 – Jan 2024
• Systems Administrator / Stock Controller
  Wiruma (1994) Distribution and Warehouse Services
  Jan 2020 – Jan 2021
• Head IT Technician
  Nanavac Investments t/a Choppies Zimbabwe
  Jan 2019 – Jan 2020
• Junior IT Technician (Attachment)
  Nanavac Investments t/a Choppies Zimbabwe
  Jan 2016 – Jan 2019

Education

• Diploma in Information Technology Support
  Alison Academy
  Technical Support · 2024
• Diploma of Higher Education, Customer Services
  Oxford Home Study Center
  Customer Relations · 2024
• Certificate of Higher Education, Digital Advertising 101
  Semrush Academy
  Digital Advertising · 2024
• Bachelor of Science in Information Technology Honors
  Zimbabwe Open University
  Information Technology
• High School
  Sandringham High School

Skills

• Communication
• Time Management
• Microsoft 365
• Customer Service
• Inventory Control
• Conflict Resolution
• Asset tracking
• Information Security
• Network Administration
• Cloud services
• Systems Administration

Courses & certifications

• Certificate of Higher Education, Digital Advertising 101 · Semrush Academy · 2024
• Diploma of Higher Education, Customer Services · Oxford Home Study Center · 2024
• Diploma in Information Technology Support · Alison Academy · 2024