Senior Web Developer

About Ticketure

Ticketure is dedicated to providing innovative technology solutions for cultural organizations worldwide, including museums, zoos, aquariums, gardens, science centers, and performing arts venues. Our platforms support exceptional visitor experiences and strong patron engagement through modern ticketing and Salesforce-integrated CRM software.

Role Overview

As a Senior Web Developer, you will be entrusted with crafting outstanding web interfaces for both customers and staff of Ticketure. Collaborating closely with engineering, product, and design teams, you will ensure high-quality delivery of features. You will report to the Director of Engineering.

Key Responsibilities

• Take full ownership of technical challenges from requirement analysis through implementation to production deployment, ensuring solutions align with specifications and meet production standards.
• Collaborate extensively across teams to meet shared objectives, while providing leadership for technical tasks and overseeing the work of colleagues.
• Maintain adherence to technical norms and quality benchmarks within the team.
• Work alongside client-facing staff to smooth feature releases, manage client expectations, and swiftly address issues; occasionally liaising directly with clients for planning or problem resolution.
• Support business service level agreements by remaining available for urgent support needs beyond standard hours, especially in case of outages impacting ticket sales.
• Navigate and balance progress within the constraints of the existing codebase to sustain business success while pursuing development roadmaps.
• Stay informed on evolving web technologies and trends to suggest process improvements and innovations.

Candidate Qualifications

• Proven extensive experience in software development, particularly with modern front-end technologies.
• Expertise with core tech stack including JavaScript, CSS, Vue.js, TypeScript, and JSON APIs.
• Demonstrated ability to independently manage projects from inception to completion.
• Excellent communication skills both verbal and written.
• Strong analytical mindset and problem-solving capacity.
• Exceptional organizational skills and attention to detail.

Tools

• Proficiency with Google Suite and Slack collaboration tools.

Compensation and Benefits

• Competitive annual salary aligned with experience.
• Annual performance-based discretionary bonus.
• Opportunities for equity incentives.
• 3.5% employer contributions to KiwiSaver retirement scheme.
• Home office expense stipend.
• Annual leave entitlement which grows with length of service.
• Paid leave for volunteer activities.
• Options for working from other countries.
• Support for professional development, including reimbursed educational expenses.
• Flexible working arrangements.

Work Environment and Physical Requirements

• This primarily remote role requires quarterly gatherings in Wellington.
• Tasks include regular communication with teams and clients, prolonged use of computers and office equipment, remaining seated for long periods with some movement, visual attention to screen data, occasional manual handling of items weighing up to 15 pounds.

Diversity and Inclusion Commitment

The company values diverse perspectives and is committed to providing an inclusive workplace free from discrimination across all protected statuses. Reasonable accommodation requests are supported throughout hiring.

Additional Information

Applicants with varied backgrounds are encouraged to apply even if some listed criteria are unmet. The company does not seek a perfect candidate but rather a driven individual passionate about the role.