Relationship Manager

Company Overview

RadiantBiz Management Consultancy, based in Dubai, is a premier business setup consultancy catering to entrepreneurs, business owners, and corporate executives from over 108 countries. The firm provides comprehensive support ranging from business formation to banking services and strategic consultancy for startups, SMEs, corporates, and multinational firms. Leveraging partnerships with more than 30 banks in the UAE, RadiantBiz facilitates client access to transaction banking, trade finance, tax advisory, bookkeeping, VAT compliance, auditing, and commercial finance solutions. The team comprises experienced professionals who craft personalized strategies to ensure successful company launches and sustained expansion in the UAE market. With a clientele exceeding 5,000 and a strong emphasis on customer experience, RadiantBiz views each client relationship as a partnership focused on enduring success.

Role Summary

We are seeking a full-time, on-site Relationship Manager based in Dubai to cultivate, nurture, and expand robust client relationships. Serving as the principal liaison for entrepreneurs, SMEs, and corporate clients throughout their business setup and banking engagement, the role entails understanding client requirements, collaborating with internal departments and banking partners, proposing appropriate solutions, and overseeing the precise and prompt completion of documentation and compliance processes.

Key Responsibilities

• Develop and sustain long-term client partnerships through proactive engagement and trust-building.
• Coordinate with internal teams and banking institutions to meet client needs effectively.
• Identify and actively promote cross-selling opportunities including transaction banking, trade finance, tax advisory, and consultancy services.
• Monitor client satisfaction metrics and promptly address any concerns or issues.
• Contribute to business development initiatives and client retention strategies.
• Represent the company professionally in client meetings and industry networking forums.

Candidate Profile

• Proven ability in relationship management and client services, capable of securing enduring business partnerships.
• Prior experience in banking, financial services, or business setup consultancy, ideally within the UAE or GCC markets.
• Exceptional communication, negotiation, and presentation abilities with fluency in English; proficiency in additional languages is advantageous.
• Strong organizational skills, adept at managing multiple client accounts simultaneously while meeting deadlines.
• Good understanding of UAE business incorporation processes, corporate frameworks, and compliance standards is highly valued.
• Familiarity with CRM software, Microsoft Office Suite (Word, Excel, PowerPoint), and other client management technologies.
• Educational background: Bachelor's degree in Business, Finance, Management, or related discipline; professional certifications will be a plus.
• A proactive, client-focused ethic committed to ethical and inclusive professional standards.