Spa Receptionist (Russian Speaker)

Position Overview

The Spa Receptionist plays a crucial role in supporting various essential Spa operations within the hotel. They contribute to creating an unforgettable and distinctive guest experience by providing diverse Spa-related services. Responsibilities encompass promoting Spa offerings and retail products, scheduling appointments, responding to service inquiries, managing guest check-ins, and handling payment transactions. The Spa Receptionist ensures all interactions feel integrated with the overall guest experience.

Job Responsibilities

• Promote Spa services and retail merchandise to guests.
• Schedule and confirm Spa reservations and appointments accurately.
• Respond promptly and courteously to guest inquiries about Spa services.
• Check guests in efficiently upon arrival and process payments smoothly.
• Maintain a professional appearance, behavior, and communication consistent with company standards.
• Adhere to workplace safety protocols and follow all company policies and procedures.
• Physically capable of standing, sitting, or walking for extended periods; navigating uneven or slippery surfaces; and handling light to moderate lifting (10-25 pounds) with or without assistance.

Qualifications

• High school diploma or equivalent (G.E.D.) required.
• No prior experience in related roles is necessary.
• No supervisory experience required.
• No licensing or certification needed.

Additional Information

• Job number: 26108496.
• Job category: Spa.
• Location: Al Muntazah Street, Sharjah, United Arab Emirates.
• Employment schedule: Full-time, non-management role.
• Onsite position; remote work is not available.
• The role requires active participation in upholding a safe, clean, and welcoming environment.
• The company embraces equal opportunity principles, valuing diversity across backgrounds and experiences and prohibits discrimination based on protected statuses such as disability or veteran status.

About the Employer

Sheraton Hotels & Resorts has been a global gathering place since 1937, with a community spanning over 400 locations worldwide. Joining Sheraton means becoming part of a diverse and inclusive global team dedicated to delivering exceptional guest experiences and fostering a warm, welcoming atmosphere.