Dispenser

About the role

In this store-based pharmacy position, you’ll play an important part in the healthcare team by supporting the pharmacist and other healthcare professionals to deliver pharmacy and healthcare services safely and efficiently.

You’ll work closely with patients in the healthcare area of the store, building trust and rapport by understanding their concerns and responding to their needs. The role includes greeting customers, dispensing prescriptions, helping with the safe supply of medicines, and offering practical healthcare guidance so people can make informed decisions about their wellbeing.

This opportunity is strictly based in a UK store. Remote working is not available. Applications from outside the UK will only move forward if the candidate can provide relevant UK qualifications and proof of the legal right to work in the UK.

Pay

The hourly pay for this position is £13.92, with rates of up to £16.64 in selected London locations.

Key responsibilities

Your day-to-day work will focus on supporting safe dispensing and helping pharmacy services run smoothly.

• Prepare and dispense prescriptions while following safe supply processes, including ordering medicines, labelling, endorsing, and handing over prescriptions.
• Collaborate with pharmacists and other healthcare colleagues to help deliver pharmacy services effectively.
• Offer medicine-related guidance to patients and refer more complex questions to the pharmacist when needed.
• Follow standard operating procedures to ensure prescriptions are dispensed safely and legally.
• Stay current with new in-store innovations and follow operational procedures accurately.
• Help patients manage repeat prescriptions and medicines in a way that supports adherence and reduces waste.

As store technology evolves, you’ll also have the chance to work with newer systems that improve dispensing processes, strengthen patient safety, and create more time for patient care.

Training and development

You’ll receive ongoing updates and training to build your healthcare knowledge, along with development pathways that may lead to Pharmacy Technician training or progression into the store leadership team.

Requirements

• You must have completed the Pharmacy Advisor qualification at NVQ2 level, or an equivalent qualification, or be working toward it while having completed the first year of an MPharm degree.
• You must already have a valid right to work in the UK.
• This role is not eligible for Skilled Worker Visa sponsorship.

Preferred experience

• Previous experience in a community pharmacy setting would be an advantage.

Benefits

• Discretionary Christmas gift payment.
• Generous employee discount.
• Enhanced maternity, paternity, and adoption leave pay, plus a gift card for anyone expecting or adopting a child.
• Flexible benefits package.
• Free, 24/7 counselling and support through TELUS Health as part of the employee assistance programme.

About the employer

The organisation values people who genuinely care and are willing to go the extra mile to improve things. It continues to evolve and aims to create a workplace built on consideration and inclusion, helping colleagues feel they can be themselves and achieve their potential. The company is committed to equal opportunity and values diversity across its workforce.

Application and checks

Applications will be reviewed by the recruitment team, and shortlisted candidates will be contacted for an interview with the hiring manager. If additional support is needed during the application or interview process, reasonable adjustments can be provided.

After an offer is made, the successful candidate will need to complete pre-employment screening. Depending on location, this may include a DBS, PVG, or Access NI check.

The employer follows a Ban the Box approach and reviews applicants with criminal convictions on a case-by-case basis.

Additional notes

Where a role is advertised as full-time, part-time and job share arrangements may still be discussed during the application process. Third-party salary estimates are not provided or endorsed by the employer and may be inaccurate.