Bell Boy

About Radisson Hotel Group

Radisson Hotel Group ranks among the largest global hotel chains, managing over 1,500 properties across 95+ nations, featuring ten unique hotel brands. The group’s core philosophy centers on the belief that "Every Moment Matters," driven by a signature service attitude known as "Yes I Can!".

The workforce is integral to the group's success, embodying the "Moment Makers" spirit that fosters a culture designed to empower employees to excel daily and globally.

Position Overview and Duties

As a Bell Boy, you will warmly welcome and accompany guests during their arrival and departure, ensuring a smooth and pleasant experience. Responsibilities include assisting guests with their luggage, maintaining order at the hotel entrance, and offering knowledge about hotel amenities and nearby attractions.

• Greet and escort guests throughout check-in and check-out processes.
• Manage luggage loading and unloading, and safeguard against left-behind items.
• Assist guests to their rooms, arrange baggage placement, and hand over room keys with welcome materials.
• Store luggage securely and provide appropriate claim tickets as needed.
• Facilitate timely guest departures by helping transport luggage.
• Coordinate taxi arrangements and be ready with assistance items like umbrellas.
• Provide prompt, courteous responses to guest inquiries and requests during their stay.
• Deliver messages, mail, and packages, and arrange local transportation and laundry services.
• Maintain the lobby and entrance cleanliness, including upkeep of promotional materials and newspaper stands.
• Report suspicious or unauthorized individuals and alert security to potential issues.
• Contribute actively to guest satisfaction by demonstrating genuine hospitality and teamwork.
• Adhere to all hotel policies, including punctuality, grooming, safety regulations, and communication protocols.

Qualifications

Applicants are expected to have a Diploma in Hotel Management or Front Office.

Additional Information

Joining Radisson offers the chance to be part of a team dedicated to delivering exceptional hospitality experiences. The company invests in personal growth and career advancement irrespective of background or prior experience.

The work culture is inclusive, supporting diversity and fostering a sense of belonging through employee resource groups and initiatives. Employees can benefit from extensive global and local perks such as significant discounts on stays, food, beverages, and spa services.

Radisson invites candidates from all walks of life, welcoming adjustments during the recruitment process to accommodate individual needs.