Syed Khalid Shah

About

Senior Systems & Network Administrator with 18 years of experience managing enterprise IT infrastructure, cloud platforms, network security, virtualization, and Microsoft technologies across Saudi Arabia and the GCC. Expertise in Windows Server, Microsoft Azure, Microsoft Entra ID (Azure AD), Microsoft 365, Cisco Networking, Sophos Firewalls, Hyper-V, SCCM, VPN, and Oracle Fusion Cloud ERP. Proven track record of delivering secure, scalable, and highly available IT environments while improving operational efficiency, business continuity, and cybersecurity. MCSE, Microsoft Azure, Cisco, CCNA, and ITIL Foundation V5 Certified.

Experience

• Senior System & Network Administrator
  Al Fares Holding Co · Al Khobar
  Sep 2008 – Present

  Manage enterprise IT infrastructure supporting multiple locations across Saudi Arabia, Bahrain, and UAE. Key Responsibilities • Administer Windows Server 2003–2022 environments and Active Directory infrastructure. • Manage Microsoft Entra ID, Microsoft 365, Azure hybrid cloud, RBAC, MFA, and Conditional Access. • Configure Cisco routing, switching, VLANs, LAN/WAN connectivity, and enterprise networking. • Administer Sophos XGS Firewalls, VPNs, web filtering, and enterprise security policies. • Manage Hyper-V virtualization, server consolidation, backup, disaster recovery, and capacity planning. • Support SCCM, SQL Server backups, Citrix MetaFrame, and enterprise application infrastructure. • Administer Oracle Fusion Cloud ERP security, user provisioning, and access management. • Monitor infrastructure performance, troubleshoot critical incidents, and maintain IT documentation. • Deliver remote infrastructure support while ensuring compliance with security standards

Education

• Bachelor of Commerce (B. Com)
  From India
  2004 – 2007

Skills

• Microsoft 365
• Active Directory
• VPN
• Virtualization
• SCCM
• Hyper-V
• Azure AD
• Windows Server
• Routing
• Switching
• ERP
• Citrix
• RBAC
• Oracle Fusion Cloud ERP
• Microsoft Entra ID
• Cisco Routers
• Lan
• Wan
• Sophos Firewalls
• Mfa
• Sql Backup
• Kaspersky Security Center

Courses & certifications

• ITIL V5 FOUNDATION · Peoplecert · 2026
• Microsoft Certified System Engineer Windows Server 2012 · Microsoft
• Microsoft Certified System Engineer Windows Server 2003 · Microsoft
• Microsoft Certified Azure Administrator Associate · Microsoft
• Microsoft Certified: Azure Security Engineer Associate · Microsoft
• Cisco Certified Specialist Enterprise Core · Cisco
• Cisco Certified Network Associate Routing & Switching · Cisco

🗣️ Languages

• English · Fluent
• Arabic · Intermediate
• Hindi · Fluent
• Urdu · Fluent