Senior Dispatch Coordinator

Overview

We are looking for a detail-oriented and proactive Senior Dispatch Coordinator to manage daily dispatch operations across the UAE. The role demands extensive experience coordinating transportation logistics, managing delivery schedules, preparing import/export paperwork, and administrating logistics processes in a dynamic environment such as construction or manufacturing.

Key Responsibilities

• Plan, organize, and oversee daily dispatch activities across all Emirates in the UAE.
• Monitor vehicle routes to ensure on-time delivery of materials and finished goods.
• Collaborate closely with drivers, transportation providers, customers, and internal teams to guarantee seamless logistics operations.
• Enhance delivery routes and scheduling for improved efficiency and cost-effectiveness.
• Maintain dispatch documentation including schedules, delivery notes, and transport logs.
• Manage urgent shipment requirements and promptly resolve transportation challenges.

Documentation and Compliance

• Generate, review, and track import/export documentation such as commercial invoices, packing lists, delivery notes, gate passes, shipping papers, and customs forms.
• Coordinate documentation processes with freight forwarders, customs officials, and suppliers as necessary.
• Ensure full adherence to UAE logistics and transportation regulations.

ERP and Data Management

• Update ERP systems with dispatch, inventory, and delivery information.
• Preferably use Odoo ERP for order processing, dispatch tracking, and logistics reporting.
• Produce logistics reports on a daily, weekly, and monthly basis to maintain data accuracy and integrity.

Stakeholder Communication

• Provide delivery status updates to customers and internal departments.
• Coordinate efforts amongst production, warehouse, procurement, and sales for timely order fulfillment.
• Respond professionally to customer inquiries and resolve delivery-related problems.

Qualification and Experience

• Possession of a Bachelor's degree or Diploma in Logistics, Supply Chain Management, Business Administration, or related fields.
• A minimum of 2 to 3 years working experience in dispatch coordination or logistics within the UAE.
• Familiarity with local dispatch activities spanning all UAE Emirates.
• Understanding of import/export documentation and general logistics procedures.
• Experience in construction or manufacturing sectors is advantageous.