Human Resources Manager

Overview

We are seeking a dedicated Human Resources Manager to join our team at IHG Hotels & Resorts, located in Pernem, Goa. This role involves partnering closely with senior management to shape and execute HR strategies that support the hotel's operational goals, fostering a culture of excellence and inclusivity.

Key Responsibilities

• Collaborate with the General Manager and department heads on all employee-related issues;
• Develop and apply HR initiatives aligned with business objectives to create a positive workplace;
• Manage recruitment and manpower planning to ensure staffing needs are met timely and effectively;
• Oversee onboarding processes, ensuring new hires are well oriented with policies and culture;
• Design and implement employee engagement activities, fostering motivation and inclusiveness;
• Handle employee relations, addressing concerns professionally and confidentially;
• Identify training needs and coordinate development programs supporting staff growth;
• Manage performance appraisal processes, coaching managers and facilitating feedback;
• Coordinate payroll along with administrative tasks while ensuring compliance and confidentiality;
• Ensure the organization's adherence to all relevant labor laws, regulations, and statutory requirements;
• Prepare regular HR analytics and reports, offering insights to leadership;
• Promote employee welfare, wellbeing, and maintain a supportive work environment;
• Advance diversity, equity, and inclusion initiatives throughout employment practices;
• Conduct HR audits and manage risk to uphold compliance and operational standards;
• Specifically for the new Holiday Inn Express Goa Morjim opening, develop manpower plans, recruit the opening team, establish HR policies, coordinate inductions, and ensure compliance for the launch;
• Monitor key performance indicators including manpower productivity, recruitment efficiency, employee retention, engagement scores, training completion, payroll accuracy, statutory compliance, and employee wellbeing.

Candidate Profile

• Bachelor's degree in Human Resources, Business Administration, Hotel Management, or related field;
• Postgraduate qualifications such as MBA in HR are advantageous;
• A minimum of 4 to 6 years of relevant HR experience, preferably in hospitality, including supervisory roles;
• Experience within branded hotel environments and pre-opening projects is highly desirable;
• Proficient English communication skills; knowledge of Hindi and local languages is beneficial;
• Strong skills in people leadership, business partnership, employee relations, recruitment, coaching, problem-solving, organizational planning, confidentiality, and labor law compliance;
• Adept at working effectively in dynamic, fast-paced hotel settings.

Company Culture and Values

• Demonstrate True Hospitality through caring, confidence, listening, and responsiveness;
• Create an inclusive and respectful environment where all colleagues feel valued and supported;
• Drive a workplace where employees are empowered to deliver exceptional guest experiences.

Benefits and Opportunities

• Attractive salary and benefits package;
• Employee discounts on IHG hotel rooms;
• Standard hotel uniform provided;
• Access to learning and career development programs;
• Supportive initiatives for employee wellbeing;
• Inclusive work culture encouraging growth and collaboration;
• Opportunity to contribute to the exciting launch and growth of Holiday Inn Express Goa Morjim.

Additional Information

• IHG is firmly committed to equal employment opportunities and fostering diverse, inclusive teams;
• Statutory compliance covers wage laws, provident fund, employee state insurance, professional tax, labor welfare fund, gratuity, bonus, maternity benefits, sexual harassment prevention, shops and establishments regulations, working hours and leave policies, contract labor laws, child labor norms, and specific Goa state labor legislation;
• Responsible for maintaining and filing statutory registers, coordinating audits and inspections, and updating management on legislative changes;
• Confidentiality and integrity in handling all employee and payroll records are mandatory.