Lidl Ireland

Customer Assistant

Lidl Ireland

Kilcock, County Kildare, Ireland · Full Time

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Experience
Any
Salary
EUR 15 – EUR 18 / hour
Openings
1
Posted
vor 3 Tagen
Work mode
In office
Eligibility
Applicants must be 18 years or older due to legal regulations on alcohol sales. Open to candidates with or without prior customer service experience provided they demonstrate a positive and proactive attitude.
Resume
Required to apply

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Job description

About the Role

At Lidl Ireland, every role from headquarters to the shop floor is focused on delivering an exceptional shopping experience. We are looking for energetic, customer-focused individuals eager to learn and grow. As a Customer Assistant based in Kilcock, County Kildare, you will work a 30-hour standard contract and earn €460 or more weekly.

Typical Schedule

  • Morning Shift: Starting at 5am or 6am, prepare the store for opening by stocking award-winning products and bakery items for customers to enjoy.
  • Middle Shift: Starting mid-morning or early afternoon, maintain the store’s cleanliness and presentation, keep products fresh, assist customers, and operate tills efficiently to reduce queues.
  • Late Shift: Begin in the afternoon to provide excellent customer service at the tills, restock items, and ready the store for the following day.

Key Responsibilities

  • Engage with customers in a friendly, helpful manner.
  • Adhere to stock loss control procedures throughout the store.
  • Maintain high standards of cleanliness and hygiene inside and outside the store.
  • Apply freshness and product rotation principles diligently.
  • Properly manage waste according to guidelines.
  • Support stocktaking processes as needed.

Candidate Profile

  • Positive attitude and excellent customer service skills.
  • Committed to going the extra mile for customers.
  • Responsible, dependable, and enjoys working in a dynamic environment.
  • Team-spirited and collaborative.
  • Experience in customer-facing roles is advantageous but not mandatory if you demonstrate the right approach.
  • You must be at least 18 years old, as selling alcohol is part of the role.

Compensation and Benefits

We provide a transparent and competitive pay structure promoting equality at all levels.

  • Hourly wage starting at €15.40, increasing up to €17.90 after three years.
  • Enhanced pay for unsocial hours (12am–7am), overtime, Sundays, and bank holidays.
  • 20 days annual holiday pro-rated.
  • Company pension plan.
  • Career development opportunities including Leadership Academy for high performers.
  • Discounts on Circle K fuel, private health insurance, mobile and broadband with Three, and participation in Bike to Work Scheme.
  • Maternity and paternity leave top-ups, marriage leave, and employee assistance programs.

Pay Scale Details by Year

  • Year 1: Basic €15.40/hour, €19.25 unsocial hours, €23.10 overtime/Sundays, €30.80 bank holidays.
  • Year 2: Basic €16.20/hour, €20.25 unsocial hours, €24.30 overtime/Sundays, €32.40 bank holidays.
  • Year 3: Basic €16.90/hour, €21.13 unsocial hours, €25.35 overtime/Sundays, €33.80 bank holidays.
  • Year 4+: Basic €17.90/hour, €22.38 unsocial hours, €26.85 overtime/Sundays, €35.80 bank holidays.

Diversity & Inclusion

Lidl is committed to equal employment opportunities and supports reasonable accommodations throughout recruitment. We celebrate diversity and ensure equal treatment regardless of gender, age, disability, race, religion, or other protected characteristics.

Industry

Retail

How they work

Teamwork & Collaboration Adaptability Work Ethic Customer Focus Positive Attitude
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