Banking Assistant

About the Role

This role offers a fantastic entry point into financial services, providing opportunities to progress into diverse areas such as home lending, leadership, and IT within an inclusive bank that prioritizes personal and professional growth. You will be an integral team member who processes deposits, withdrawals, payments and other transactions with exceptional accuracy while fostering innovative customer experiences. Your efforts help uphold high standards of security and compliance, while also seeking ways to enhance operational efficiency and customer service.

Responsibilities

• Deliver face-to-face customer service addressing various banking needs.
• Handle transactions, respond to account queries, and assist customers navigating digital banking platforms.
• Maintain precise records ensuring adherence to internal policies and regulatory compliance.

Candidate Profile

Ideal candidates will demonstrate strong attention to detail, possess numerical and administrative proficiency, and have technical aptitude. While fulfilling all criteria is not mandatory, embodying the organization's purpose and values, along with thriving in a supportive, fun work environment is essential.

Work Schedule

The position requires 40 hours a week, Monday through Friday from 08:30 to 17:00.

Company Culture & Benefits

• Work within an inclusive, supportive culture valuing people.
• Enjoy a variety of wellbeing, financial, and lifestyle benefits.
• Access ongoing learning and development opportunities to support your career advancement.
• Be part of a team that embraces growth, flexibility, and rewarding challenges.

Additional Information

Applications for this role close on 6 September 2026. The employer reserves the right to review applications throughout the campaign and may withdraw the position early. Prospective applicants are encouraged to submit their applications promptly. For more specific details relating to the role, a position description is available upon request.