Voice Process - Banking

About the internship:

As a Voice Process - Banking Intern at Writer Information Private Limited, you will have the opportunity to hone your communication skills while gaining valuable experience in the banking industry. Your role will involve interacting with customers over the phone to assist with their banking needs.

Selected intern's day-to-day responsibilities include:

1. Provide excellent customer service by addressing inquiries and resolving issues in a timely and professional manner.
2. Conduct outbound calls to follow up on customer transactions and gather feedback on their banking experience.
3. Document all customer interactions accurately in the company database.
4. Work closely with the banking team to ensure smooth and efficient operations.
5. Collaborate with team members to identify opportunities for improvement in customer service processes.
6. Utilize MS Office tools to create reports and analyze data related to customer interactions.
7. Stay updated on banking industry trends and regulations to provide accurate information to customers.

Join our team and embark on an exciting journey towards a successful career in the banking industry!

Who can apply:

Only those candidates can apply who:

are available for full time (in-office) internshipcan start the internship between 1st Jun'26 and 6th Jul'26are available for duration of 3 monthsare from Mumbai onlyhave relevant skills and interests

Stipend:

INR₹ 16,000 - 20,000 /month

Deadline:

2026-07-02 23:59:59

Other perks:

Certificate, Letter of recommendation

Skills required:

MS-Office and Effective Communication

About Company:

Writer Information is one of the business groups of Writer Corporation. It is a global IT and business process management enterprise providing technology leadership in digital solutions, business process services, secured storage services, & cloud & data services to over 2600 enterprises across India, the Middle East, and Africa, which includes some of the largest BFSI, healthcare, retail, FMCG, federal, and telecom enterprises.

We are Asia's largest and fastest-growing records and information management' service provider, and we deliver these solutions on-site and off-site in our 28 information management centers across 14 locations in India, the Middle East, and Africa.