Sylvester

About

Dependable healthcare BPO professional with over 10 years of experience in medical billing, physician revenue cycle management, patient calling, and transaction processing. Experienced in claims analysis, denial resolution, team training, quality control, and client reporting.

Experience

• Service & Repair Lead
  Universal Med Supply
  Jan 2025 – Present
• Patient Specialist /Desk Lead
  Promed Intelsoft
  Feb 2016 – Dec 2024
• Sr. AR Caller / Appeal Executive
  Technosoft Solutions
  Jun 2012 – Oct 2015

Education

• B.A. in English Literature
  Karnataka State Open University
  English Literature · 2015

Skills

• C
• Quality control
• ICD-10
• Revenue Cycle Management
• Medical Billing
• Training
• Claims Analysis
• Eligibility Verification
• ISMS
• Denial resolution
• C++
• Ms Office
• Patient Calling
• Iso
• Icd-9
• Ms Access

Courses & certifications

• CPB (Certified Professional Biller) Training · 2011
• Patient Caller Training

🗣️ Languages

• English · Fluent
• Tamil · Fluent
• Kannada · Fluent
• Hindi · Fluent