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- Salary
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- Openings
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- Posted
- منذ أسبوع
- Work mode
- Work from home
- Eligibility
- Applicants must reside in Australia or New Zealand and have New Zealand Citizenship or Permanent Residency due to customer requirements. Visa sponsorship is not available for this role.
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Job description
About Us
Datacom partners with organisations and communities throughout Australia and New Zealand to positively impact lives by empowering organisations to innovate and grow through technology.
Role Overview
As a Senior Solution Specialist within our Information Management and Productivity Solutions team, you will collaborate closely with clients to design, develop, and support comprehensive Microsoft 365 solutions that enhance collaboration, information management, and productivity. Your role involves adopting a consultative co-design approach to understand customer needs, offer expert advice, and lead project delivery using modern, inclusive, transparent, and agile methodologies.
This position supports remote work with flexible arrangements based on team preferences, while prioritising work-life balance. Applications are sought exclusively from candidates located within Australia and New Zealand. Please note this role requires New Zealand Citizenship or Permanent Residency; visa sponsorship is not provided due to client requirements.
Key Responsibilities
- Provide expert consultancy by guiding organisations to solve challenges and accomplish objectives via co-design principles, offering analysis, recommendations, and advice.
- Create and deliver impactful customer presentations, product demos, and workshops.
- Capture and translate business requirements into detailed project documentation, including solution design and recommendation reports.
- Offer technical leadership for customers’ Microsoft 365 environments including information management, Power Apps, and Power Automate solutions.
- Develop and implement solutions using Microsoft 365 platforms such as SharePoint Online, Microsoft Teams, Power Automate, and Power Apps.
- Lead migrations from legacy systems into Microsoft 365 tools including SharePoint Online, OneDrive, and Teams.
- Advise clients on document control and records management practices to ensure compliance and data integrity.
- Enhance customer capabilities through coaching, demos, training sessions, and the development of educational materials.
- Estimate effort for proposals and contribute to presales activities.
- Adopt best practice methodologies and comply with ITIL processes like change and release management.
- Provide ongoing governance and support for Microsoft 365, Power Apps, and Power Automate solutions.
Required Qualifications and Experience
- Proven track record as an ICT consultant within professional services.
- Deep expertise designing, building, and deploying Microsoft 365 solutions with Power Apps and Power Automate.
- Experience managing migrations from legacy platforms into Microsoft 365.
- Strong facilitation and presentation skills, with experience leading customer workshops.
- Exceptional technical and business communication skills, both verbal and written.
- Ability to translate complex business challenges into practical Microsoft 365 solutions.
- Experience designing enterprise-level information architectures.
- Robust analytical and problem-solving skills.
- Proficient in developing Power Automate workflows and custom Power Apps.
- Comprehensive knowledge of core Microsoft 365 collaboration tools including SharePoint Online, Teams, and OneDrive.
- Familiarity with Microsoft Purview for managing information governance and compliance.
- Experience scripting with PowerShell for automation and administration tasks.
- Strong understanding of information management principles.
Desirable Skills
- Experience developing custom solutions using SharePoint Framework (SPFx), JavaScript, C#, and HTML/CSS.
- Background integrating Microsoft 365 with line-of-business systems.
- Familiarity with AvePoint suite tools such as Opus, Backup, Cloud Governance, Policies & Insights, and Fly.
- Experience with ShareGate for migration and environment administration.
Additional Information
Datacom is a leading provider of IT professional services in Australia and New Zealand, combining the agility and energy of a small business with the scale of a large organisation. We offer a supportive, inclusive, and collaborative culture, with benefits including social events, flexible hours, remote work options, quiet spaces, and opportunities for professional growth. We value diversity and strive to create a welcoming environment where all employees can bring their authentic selves to work and thrive.
Level
Senior