Sales Host

Company overview

Everlast Gyms is seeking a part-time Sales Host to join its Poole location. This position is scheduled for 20 hours per week. The team culture is built around enthusiasm, ambition, deep fitness knowledge, and a consistently high level of service that motivates members and raises the standard of the club experience.

Benefits

• 20% discount across all brand fascias
• Eligibility for the Everlast Gyms Monthly Champions recognition programme
• Complimentary gym membership
• Chance to provide personal training sessions outside standard working hours
• Opportunity to lead group training classes with additional training support

Role summary

The Sales Host plays a key part in improving membership growth, retention, and overall member experience. The role combines sales, customer engagement, club presentation, and occasional operational support. Every interaction with a prospect, member, or guest should be used to create value, support conversion, and strengthen loyalty.

Key duties

• Create a welcoming and high-quality experience for prospects, members, and guests, while using each interaction as a chance to support sales and retention.
• Actively pursue membership sales, renewals, upgrades, and additional revenue through food and beverage, retail, and fitness product offerings.
• Turn enquiries into memberships through confident handling of objections, consultative selling, and timely follow-up.
• Help retain members by building strong relationships, spotting members at risk of leaving, and suggesting suitable products and services that improve their results and experience.
• Lead personalised gym tours aligned to each person’s goals, and recommend relevant facilities and services to encourage upgrades or sign-ups.
• Work toward, and aim to exceed, individual and club performance targets.
• Carry out key-holder responsibilities when needed, including opening, closing, and shift-cover support.
• Use the membership software and related systems effectively after training.
• Represent the brand in fitness challenges, class concepts, and Workout Wednesday activities to support engagement.
• Maintain cleanliness, hygiene, and strong gym-floor presentation so the club always meets a high standard.
• Support the Head Coach with gym resets and other ad hoc fitness-related tasks on and off the gym floor.
• Stay well informed about the club’s products and services.
• Manage member questions and complaints in a professional manner, escalating to management where necessary.

What the business is looking for

• An outgoing, self-assured person with a positive attitude.
• Strong administrative capability and comfort handling routine office tasks.
• A driven, ambitious mindset with a willingness to learn and grow in the role.
• Curiosity and enthusiasm for training and development opportunities.
• Flexibility to take on key-holder responsibilities whenever required.
• Genuine interest in fitness, sales, and customer service.
• Availability to work shifts that suit business needs, including weekends and bank holidays.
• A target-focused approach that supports club sales and retention goals.

Additional information

This opportunity is part of Frasers Group and reflects a high-performance environment where adaptability, ownership, and teamwork are valued. The brand encourages people to think boldly, take responsibility for their role and results, and stay relevant to customers, partners, and the wider community.

Working pattern

This is a part-time onsite role with a weekly commitment of 20 hours. Weekend and bank holiday availability is essential, and flexibility to cover different shifts is expected.