Cleaning Supervisor

Job Overview

The Cleaning Supervisor is tasked with managing cleaning personnel at a designated location, ensuring that cleaning services meet the Education Authority's standards within a building or complex.

Core Responsibilities

• Organize, lead, and oversee the cleaning team’s efforts to maintain required standards, while also personally participating in cleaning tasks.
• Provide induction and refresher training to cleaning staff in alignment with organizational practices.
• Coordinate daily cleaning activities through communication with the building manager or authorized staff.
• Address complaints regarding cleaning services, implement corrective measures, and inform the designated line manager when necessary.
• Ensure materials and light equipment are adequately stocked, maintained, properly used, stored safely, and conform to budget limits.
• Evaluate cleaning materials and equipment performance, recommending changes when inappropriate.
• Suggest and implement improved work procedures after consultation to enhance efficiency, cost-effectiveness, and standards.
• Maintain cleanliness in the premises at the required standard set by the Education Authority.
• Manage allocation and collection of keys to cleaning staff daily.
• Plan and schedule periodic cleaning activities in cooperation with service users and notify the Area Coordinator ahead of school closures.
• Keep records of staff attendance, leaves, absences, consumables, and equipment inventory, ensuring proper authorization and timely submission.

Work Conditions and Safety Compliance

• Perform all duties adhering to the Health and Safety at Work (NI) Order 1978, COSHH Regulations, Codes of Practice, and other relevant legislation.
• Cover for colleagues on sick leave as necessary according to procedures.
• Wear issued protective clothing and flat-soled enclosed-toe footwear during cleaning activities.
• Properly use and maintain any cleaning equipment, immediately reporting defects.
• Complete all required documentation accurately.
• Undertake tasks up to their grade level, provided they have the competence.

Training Requirements

• Participate in induction, refresher, and any necessary training to support roles at or above their grade.
• Agreed that the generic job description content is not subject to appeal.

Equality and Safeguarding

Comply with the Northern Ireland Act (1998) Section 75 promoting good relations and equality. Work in educational settings involves regulatory safeguarding provisions, requiring an enhanced disclosure background check, currently costing £33, payable by the employee.

Candidate Criteria

• Minimum two years’ experience cleaning commercially or outside a domestic environment.
• Ability to use initiative, meet deadlines under pressure, communicate clearly in English, organize and plan efficiently, work collaboratively, and instruct others when needed.
• Knowledge of cleaning supervision requirements, relevant health and safety legislation, and cleaning procedures and machinery.
• Desirable experience includes prior staff supervisory roles.
• Commitment to the organization’s ethos and values prioritizing equality and excellence in service.

Additional Information

• Applicants must fully demonstrate their fulfillment of criteria in their application for consideration.
• Successful candidates will be subject to an Enhanced Disclosure check per Safeguarding legislation.
• The Education Authority is an equal opportunities employer.