About
Banking professional with experience in commercial credit, relationship management, and customer service across Lebanese banks. Holds a Master’s in Finance and a Bachelor’s in Business Administration, with a strong background in credit analysis, client support, and loan operations.
Experience
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Relationship Manager-Commercial Credit DepartmentAM Bank SAL · Beirut2022 – Apr 2025
Acquisition of new commercial banking clients and expansion/retention of existing relationships. Performed financial and credit analysis, structured and managed credit relationships, provided customer service, assessed client risk, and coordinated with branch managers to achieve targets.
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Senior Commercial Credit Analyst -Commercial Credit DepartmentAM Bank SAL · BeirutAug 2017 – Dec 2021
Analyzed business operations and financials, prepared credit reviews and recommendations, monitored delinquent loans, supported relationship managers, prepared credit presentations, and used credit-reporting services and compliance checks.
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Customer Service RepresentativeFransabankbank · BeirutSep 2014 – Jun 2017
Handled customer inquiries, opened and maintained accounts, resolved service problems, processed customer adjustments, prepared reports, and supported loan and card applications.
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Customer Service OperationsFransabankbank · BeirutOct 2012 – Aug 2014
Assisted customers with bank transactions, processed cash and deposits, issued banker checks and money orders, promoted bank products, resolved concerns, and balanced vaults, cash drawers, and ATMs.
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Customer Service TraineeBLOM Bank SAL · BeirutMar 2012 – May 2012
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Clearance Transactions Of Sea Freight, Cargo and CustomsGezairi Transport S.A.L · BeirutFeb 2011 – Apr 2011
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Customer Service TraineeBank of Beirut s.a.l · BeirutAug 2007 – Sep 2007
Education
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Masters in FinanceLebanese International UniversityFinance · Feb 2021 – 2023
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Bachelor in Business AdministrationBeirut Arab UniversityBusiness Administration · Sep 2007 – Jan 2011