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Yugandhar Pedhavula

Atlassian SME · Jira, JSM, Confluence, Bitbucket

Bangalore, Karnataka, India

@yugundhar_reddy_pedhavula

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About

Atlassian SME with 9+ years of experience designing, administering, and optimizing Jira, Confluence, Bitbucket, and GitHub environments for large-scale banking and enterprise projects. Strong background in ITSM, workflow automation, integrations, compliance, and platform support across cloud and data center environments.

Experience

  • Atlassian SME
    Al Rajhi Bank · Riyadh, Saudi Arabia
    Jun 2026 – Present

    Atlassian SME role supporting Jira, JSM, Confluence, Bitbucket, and related platform administration, automation, integrations, and ITSM process design.

  • Project: Atlassian EASRE SME
    SEMBI · Remote, USA
    Mar 2025 – Jun 2026

    Atlassian platform support and SME responsibilities for a project environment.

  • Atlassian SME
    DBS Bank · Singapore, Singapore
    Oct 2024 – Dec 2024

    Supported Atlassian Cloud and Data Center configurations, automation, integrations, governance, and service management processes.

  • Sr. Jira Administrator
    PayPal · Bangalore, India
    Nov 2020 – Sep 2022

    Handled Jira administration, workflow customization, dashboards, boards, user support, and production issue resolution.

  • Jira Admin
    Mercedes-Benz · Bangalore, India
    Jan 2017 – Nov 2020

    Supported Jira administration, repository management, workflow configuration, user management, and issue handling.

Skills

8 to 10 years 8 to 10 years Close to a decade.
Administration Workflow Design
5 to 8 years 5 to 8 years A long stretch - five to eight years.
Automation
2 to 5 years 2 to 5 years Several years of experience.
ITSM Integration
1 to 2 years 1 to 2 years A year or two of steady use.
Reporting
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Migration Technical Support

Tools / apps / platforms

8 to 10 years 8 to 10 years Close to a decade.
Atlassian JIRA
5 to 8 years 5 to 8 years A long stretch - five to eight years.
Atlassian Confluence Jira Service Management
2 to 5 years 2 to 5 years Several years of experience.
Slack GitHub Microsoft Teams
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Amazon Web Services AWS

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