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Xiomara Hernández

Xiomara Hernández

Soy desarrollador web junior con énfasis en marketing digital para pequeñas y medianas empresas

Chinandega

@xiomara_hern_ndez

0 followers

🎓 Licenciatura en Inglés at UNAN LEON · Graduating 2028

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About

I am a responsible, motivated, and communicative person with experience in customer service and sales. I also have skills in creating small web pages, with an emphasis on digital marketing and online communication. In addition, I have translation skills and enjoy communicating with people through written messages. I am a fast learner, organized, and adaptable, and I am willing to learn new platforms and follow company guidelines. I am interested in developing my skills in online customer support and chat-based communication.

Experience

  • Atención al Cliente y Ventas
    Claro Nicaragua

    Atención y orientación a clientes de manera cordial y profesional. Apoyo en procesos de venta y presentación de productos. Comunicación con clientes y seguimiento de consultas. Manejo de información de productos y apoyo en la búsqueda de soluciones para el cliente.

  • Ventas y atención por Internet

    Promoción y venta de productos mediante Internet y canales digitales. Respuesta a consultas de clientes y comunicación escrita. Seguimiento de interesados y apoyo durante el proceso de compra. Uso de redes sociales y herramientas de mensajería para comunicación comercial.

Education

  • Licenciatura
    UNAN LEON
    English
  • High School
    Ciencias de la educación

Skills

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Sales Translation Web development Microsoft Excel Digital Marketing Social Media Marketing Operational Excellence

Tools / apps / platforms

<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Word Microsoft Excel WhatsApp Business

Languages

Native / Bilingual Native / Bilingual Their first language, or as strong as one.
Spanish Speak
Fluent Fluent Comfortable using it for work.
English Speak

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