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Vishal Gurudas Naik

IT Professional · Infrastructure, Systems & End-User Support

Borim, Goa, India

@vishal_naik

0 followers

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About

IT professional with 11+ years of experience in IT infrastructure management, system administration, network troubleshooting, and end-user support. Experienced in QC IT systems, Windows environments, Active Directory, VoIP, security tools, backup management, and regulatory audit support.

Experience

  • IT Executive
    Marksans Pharma Ltd.
    May 2025 – Present

    Managing QC IT systems, IT compliance documentation, end-user IT support, audit support, Active Directory administration, network and server monitoring, printer and IP telephony support, email, VPN, security, backup, vendor coordination and IT inventory management.

  • System Engineer L2
    Wipro Ltd. (Client: Colgate-Palmolive India Limited)
    Nov 2018 – May 2025

    Troubleshot desktops, laptops and network issues, administered Active Directory, handled CommVault backup and restore, supported video conferencing and VoIP migration, used remote support tools, configured printers and devices, coordinated vendors, and performed power and UPS maintenance checks.

  • IT Support Engineer
    Perfect Systems & Services (Client: Cipla Ltd.)
    Sep 2016 – Nov 2018

    Provided hardware, software and network troubleshooting, remote support, antivirus installation, Outlook configuration and printer and scanner setup and monitoring.

  • Assistant Manager
    Goa Co-Op Printing Press Cons. Society Ltd.
    Mar 2016 – Aug 2016

    Scheduled and coordinated with management and sales teams, and maintained inventory and stock records.

  • FMS Engineer
    PCS Technology Ltd.
    Jul 2014 – May 2015

    Troubleshot network issues, performed preventive maintenance, configured Outlook, printers, VPN and data cards, and coordinated with vendors.

  • Hardware & Network Engineer
    Compumatics
    Aug 2008 – Aug 2009

    Worked on computer hardware and networking, IP security cameras, biometric devices, VoIP phones, Windows Server and backup management, and router, switch and firewall troubleshooting.

  • Trainee Engineer
    D-Link
    2008 – 2008

    Tested motherboards and hardware components.

Education

  • B.E.
    Rayeshwar Institute of Engineering & Information Technology
    Information Technology · 2013
  • Diploma
    Government Polytechnic
    Electronics and Telecommunication Engineering (ETE) · 2008
  • Higher Secondary
    G.V.M’s S.N.J.A Higher Secondary School
    Commerce · 2005
  • High School
    Pragati Vidyalaya High School, Borim
    2003

Skills

5 to 8 years 5 to 8 years A long stretch - five to eight years.
VoIP
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
C SQL CSS PHP HTML Java VB.NET ASP.NET Routers Switches Firewalls Antivirus Data Backup Cybersecurity Computer Hardware

Tools / apps / platforms

8 to 10 years 8 to 10 years Close to a decade.
TeamViewer
5 to 8 years 5 to 8 years A long stretch - five to eight years.
Google Meet
2 to 5 years 2 to 5 years Several years of experience.
Microsoft Outlook
1 to 2 years 1 to 2 years A year or two of steady use.
Microsoft Windows Server
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Microsoft Active Directory

Languages

Fluent Fluent Comfortable using it for work.
Hindi Speak English Speak Konkani Speak Marathi Speak

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