About
Government relations, public policy, and stakeholder engagement professional with over 10 years of experience across government institutions, telecommunications, international organizations, and donor-funded programmes. Experienced in policy implementation support, regulatory coordination, executive reporting, and multi-agency collaboration in highly regulated environments.
Experience
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Customer Experience & Administration ExecutiveSafaricom PLCOct 2021 – Present
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Location CoordinatorKazi Kwa Vijana Programme – National Government of KenyaJul 2019 – Oct 2021
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Team Lead – Huduma Number Registration ProgrammeGovernment of KenyaJan 2019 – Jul 2019
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Public Information & Administrative AssistantUnited Nations Office at Nairobi (UNON)Jun 2018 – Dec 2018
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Office AssistantMinistry of Interior & Coordination of National GovernmentJan 2014 – Jun 2018
Education
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Bachelor of Arts in Public Administration and GovernancePublic Administration and Governance
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Diploma in Business ManagementKenya Institute of ManagementBusiness Management
Skills
<3 months
<3 months Just getting started - under three months. This is also what shows when a level has not been set.
Compliance
Public Policy
Report Writing
Microsoft Word
Microsoft Excel
Policy Analysis
Microsoft Outlook
Regulatory Affairs
Records Management
Executive reporting
Project Coordination
Government Relations
Microsoft PowerPoint
Government Liaisoning
Stakeholder Management
Programme coordination
Procurement Coordination
Languages
Fluent
Fluent Comfortable using it for work.
English
Speak · Read
Swahili
Speak · Read
Basic
Basic A few words and simple phrases.
Swedish
Speak
Courses & certifications
- Film Production Certificate · Filamujuani Academy · 2023
- African Civic Engagement Academy · University of Georgia · 2022
- Certificate in Agribusiness Management · Miramar International College · 2021
- SAFe Product Owner/Product Manager Certification
🏆 Achievements & awards
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Customer Experience Award
Award received at Safaricom PLC.
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Letter of Recommendation
Received from the United Nations Office at Nairobi (UNON).
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Commendation
Received from the Ministry of Interior, Kenya.