About
Dear Hiring Manager, I'm applying for the IT support role with your team. I hold an active DoD Secret clearance and already do hands-on IT work for the U.S. Army Reserve. Since April 2024, I've supported military networks as an IT Support Specialist with the U.S. Army Reserve. I create, modify and troubleshoot Active Directory accounts, permissions and client systems so people get secure, reliable access. I also align that infrastructure with defense standards. In my capstone project, I configured a pfSense firewall and Snort IDS and wrote a technical report on how they performed. I'd bring steady help desk support and careful account management to your team. I'm just starting in the field, and I graduate in May 2027 with a B.S. in Cybersecurity. I'm also working toward CompTIA Security+. I really want to build my career in IT, and I'm eager to learn and contribute. Thank you for your consideration. I hope to hear from you. Best regards, Veronica Areru
Experience
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IT Support SpecialistU.S. Army ReserveApr 2024 – Present
Resolved complex technical issues across military networks and systems to enhance operational readiness. Created, modified, maintained, and troubleshot Active Directory user accounts, permissions, and client systems to ensure secure and reliable access. Improved cybersecurity by aligning IT infrastructure with defense standards. Managed user accounts and authentication controls to ensure data integrity.
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Animal Care Technician 2Charles River Laboratories & Priority OneNov 2020 – Dec 2025
Monitored research animals’ health and well-being in accordance with protocols. Supported research teams by ensuring humane handling and welfare practices in controlled environments. Maintained accurate records to support experimental compliance and reproducibility. Demonstrate reliability, attention to detail, and adherence to safety and sanitation procedures.
Education
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2024
IT SpecialistU.S. Army Signal SchoolInformation Technology · Aug 2024 – Dec 2024
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2024
Associate of Applied Science in CybersecurityCyber Security · Jan 2020 – Feb 2024
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2025
Bachelor of Science in CybersecurityUniversity of Maryland Global Campus (UMGC)Cyber Security · Jan 2025
Skills
Tools / apps / platforms
Projects
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Firewall & Intrusion Detection SimulationpfSense, Snort
Configured a firewall and implemented IDS to produce a technical report on system performance.
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Network Security BasicsNmap, Wireshark, Metasploit
Conducted vulnerability assessments, analyzed traffic, and practiced ethical hacking.
Courses & certifications
- CompTIA Security+