Anudeep Vemula

Technical Account Manager · Developer Support · AWS Cloud

Hyderabad, Telangana, India

@vemulaanudeep22018601

0 followers

About

Technical Account Manager with 7+ years of experience at Amazon in customer success, technical consulting, and cloud adoption. Specializes in AWS-based solutions, API integrations, cloud security, and cross-functional issue resolution for enterprise customers.

Experience

Technical Account Manager – Developer Support

Amazon · Hyderabad, India

Serve as primary technical advisor for enterprise customers deploying applications through AWS Marketplace; manage customer engagements involving AWS deployments, API integrations, IAM configuration, OAuth authentication, cloud security, and application implementation; translate requirements into scalable AWS-based solutions; troubleshoot complex cloud integration issues; review customer architectures and code integrations; guide cloud migration and deployment planning; develop SOPs, documentation, onboarding guides, and knowledge articles; manage escalations and collaborate with cross-functional teams; mentor new team members.
Subject Matter Expert (SME)

Amazon · Hyderabad, India

Served as the technical escalation point for complex customer issues; mentored new hires; developed knowledge articles and troubleshooting documentation; assisted leadership with quality improvement initiatives and operational excellence programs.
Concession Abuse Prevention (CAP) Analyst

Amazon · Hyderabad, India

Investigated transactional anomalies and customer abuse patterns using data-driven analysis; collaborated with cross-functional teams to enhance fraud detection processes and reporting standards; supported operational excellence initiatives.

Education

Intermediate (10+2)

2007 – 2008
Secondary School Certificate (SSC)

2006 – 2006
Bachelor of Technology

VNR Vignana Jyothi Institute of Engineering & Technology · JNTU-H

Electronics and Instrumentation Engineering (EIE)

Skills

<3 months

RAG IAM Java CI/CD MLOps Agile Python OAuth 2.0 Data Analysis Cloud security Customer Success Prompt Engineering Root Cause Analysis Process Improvement Technical Consulting APIs and integrations

Tools / apps / platforms

<3 months

S3 Git Linux Lambda CloudWatch Databricks Jupyter Notebook Microsoft Office Microsoft Windows Amazon Web Services AWS Amazon Elastic Compute Cloud EC2

Courses & certifications

AWS for Games – Cloud Game Development
Data Modeling for Amazon ElastiCache (Redis)
Data Analyst Specialization
Introduction to Artificial Intelligence
Artificial Intelligence Foundations – Machine Learning
AWS Foundations
AWS Cloud Quest: Cloud Practitioner
AWS Cloud Practitioner Essentials

🏆 Achievements & awards

Improved enterprise application deployment success rates by 25%

Improved deployment success rates through architecture reviews, technical consulting, and cloud integration guidance.
Reduced developer onboarding time by 30%

Reduced onboarding time by designing standardized SOPs, technical documentation, and onboarding workflows.
Recognized for mentoring new hires

Recognized for accelerating technical ramp-up through structured knowledge-sharing initiatives.
Proposed and implemented process improvements (Gemba initiatives)

Enhanced operational efficiency and improved the seller experience.
Consistently supported multiple organizational units

Supported SLA, productivity, and customer satisfaction goals during high-demand periods.

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