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Shaik Vanisha Fathima Begam

Computer Science student · Java & ServiceNow trainee

Tirupati, Andhra Pradesh, India

@vanisha_shaik

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Looking for jobs

🎓 B.Tech in Computer Science and Engineering at Mohan Babu University · Graduating 2027

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About

Computer Science professional with hands-on experience in Java, ServiceNow, and full-stack application development through academic and industry-oriented projects. Builds functional software solutions by translating requirements into practical workflows and applications.

Experience

  • ServiceNow Trainee
    RiseUp with ServiceNow
    Jan 2026 – Apr 2026

    Gained hands-on experience with ServiceNow platform fundamentals, ITSM, and enterprise workflow automation. Practiced platform configuration, customization, Flow Designer, and JavaScript to implement automated service workflows. Developed CareConnect – Hospital Management and Patient Booking System as a ServiceNow capstone using Service Portal, role-based dashboards, and platform scripting. Implemented resource management for doctors, beds, ICU, nurses, and blood inventory, with availability and booking functionality.

Education

  • B.Tech
    Mohan Babu University
    Computer Science · 2023 – 2027
  • Qualification
    Narayana Jr. College
    2021 – 2023
  • Secondary School Certificate (SSC)
    S.H. High School
    2020 – 2021

Skills

3 to 6 months 3 to 6 months A few months of practice with it.
JavaScript Workflow Automation
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
CSS HTML Java CMDB React Node.js Express.js GlideRecord Flow Designer Business Rules Service Portal IT Service Management Application Development ServiceNow Administration API Integration Understanding

Tools / apps / platforms

3 to 6 months 3 to 6 months A few months of practice with it.
ServiceNow
<3 months <3 months Just getting started - under three months. This is also what shows when a level has not been set.
Git MySQL GitHub VS Code LinkedIn

Projects

  • Retail Complaint-to-Recovery Engine
    ServiceNow CSM, JavaScript, Flow Designer, Business Rules, REST APIs

    Developed a centralized ServiceNow CSM solution for retail complaint management and recovery. Designed case management workflows for complaint assessment, assignment, escalation, and resolution, and supported Customer 360 context, SLA management, and governed recovery decisions.

  • IdeaForge – Engineering Project Discovery Platform
    React.js, Node.js, Express.js, MongoDB, REST API

    Built a full-stack platform for students to discover and share branch-wise project ideas. Developed project search, category filtering, user authentication, idea contribution, rating, and bookmarking features.

  • CareConnect – Hospital Management and Patient Booking System
    ServiceNow, Service Portal, platform scripting

    ServiceNow capstone project with role-based dashboards and resource management for doctors, beds, ICU, nurses, and blood inventory, including availability and booking functionality.

⚽ Extracurricular activities

  • The Coding Club, Mohan Babu University

    Core Team Member contributing to technical events, coding competitions, and national-level hackathons.

  • Abhisarga 2K25 Hackathon – IIIT Sri City

    Participated in a national-level hackathon, collaborating with peers to develop solutions under project constraints.

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