UDIT NARAYAN PAL

About

Customer support and digital media professional with hands-on experience in ticket handling, remote troubleshooting, software demonstrations, and YouTube/content operations. Also trained in modern web development technologies and comfortable working across Hindi and English communication.

Experience

• Digital Media & Content Executive
  Vedant Competition Classes
  Oct 2025 – Jul 2026
• Customer Support Executive
  Pinnacle Finserve Pvt. Ltd.
  Mar 2023 – Jan 2024

Education

• Bachelor of Arts (B.A.)
  Chhatrapati Shahu Ji Maharaj University
  2018
• High School
  PSVM Inter College
  2015
• Secondary
  VNIC Inter College
  2013

Skills

• CSS <3 months
• Express.js <3 months
• HTML <3 months
• Customer Support <3 months
• JavaScript <3 months
• React <3 months
• Technical Support <3 months
• JSON <3 months
• Freshdesk <3 months
• Remote troubleshooting <3 months
• Ticket Handling <3 months
• OBS <3 months

Tools / apps / platforms

• AnyDesk <3 months
• Canva <3 months
• Filmora <3 months
• Git <3 months
• GitHub <3 months
• Google Docs <3 months
• Google Sheets <3 months
• Microsoft Excel <3 months
• Microsoft PowerPoint <3 months
• Microsoft Word <3 months
• MongoDB <3 months
• MySQL <3 months
• YouTube <3 months

Languages

• Hindi Speak
• English Speak

🏆 Achievements & awards

• YouTube channel monetized in approximately 3 months

  Built the channel from the ground up through content planning and channel operations, achieving monetization quickly.